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Inspection Reporting Admin

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Carrollton

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a dedicated Inspection Reporting Admin to join our team in Carrollton, Texas. In this Contract to permanent position, you will play a pivotal role in coordinating service and inspection schedules, ensuring smooth communication between customers and technicians. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple priorities effectively.

Job Responsibility:

  • Coordinate and schedule service and inspection tickets promptly, ensuring deadlines are met
  • Maintain accurate and up-to-date customer information in the service management system
  • Dispatch technicians based on call type and customer requirements while considering geographical factors
  • Collaborate with the Service Manager and Sales team to address customer needs and resolve issues
  • Ensure inspection reports are completed accurately and delivered to end users within 24 hours
  • Organize required training, badging, or safety orientations before technicians perform work on-site
  • Monitor and forecast technician workloads for the next 30-60 days to optimize scheduling
  • Run reports for upcoming inspections and open work orders to ensure timely scheduling
  • Coordinate schedules with subcontractors and verify costs for inspections to adjust pricing if necessary
  • Maintain dashboards and portals to ensure all customer requests are scheduled efficiently

Requirements:

  • Proven experience in a customer service or dispatching role
  • Strong attention to detail and ability to follow tasks through to completion
  • Ability to work independently and collaboratively in a team-oriented environment
  • Proficiency in geographical knowledge or map-reading skills to support dispatching
  • Familiarity with service management systems and maintaining customer records
  • Excellent communication skills to handle customer inquiries and complaints professionally
  • Organizational skills to manage schedules, reports, and administrative tasks effectively
  • Knowledge of safety practices and compliance with company policies
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
February 20, 2026

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