Insolvency Insurance Case Manager

• Manage a portfolio of insolvency insurance cases from initial setup through to conclusion
• Act as the primary point of contact for clients, providing proactive updates and maintaining strong relationships
• Liaise with insurers to obtain quotations, negotiate terms, and progress policies
• Coordinate all case documentation, ensuring accuracy and compliance
• Monitor case progress to ensure deadlines and service standards are met
• Raise and manage invoices in line with completed work
• Work closely with the wider specialist insurance team to ensure efficient case handling
• Identify opportunities to improve processes and enhance client experience

• Minimum 3 years’ experience within the insurance sector
• Previous experience in case management, claims, or insurance administration
• Strong organisational skills with the ability to manage multiple cases simultaneously
• Excellent communication and stakeholder management skills
• High attention to detail and accuracy
• Ability to work independently whilst contributing to a team environment
• Confident liaising with external stakeholders, including insurers and clients
• Experience within insolvency or financial services (desirable but not essential)

Experience within insolvency or financial services (desirable but not essential)

• Flexible and hybrid working arrangements
• Supportive and collaborative culture aligned to BTG Eddisons’ values of being agile, ambitious, and approachable
• Career development within a well-established and respected national business
• Structured training provided
• 30+ offices nationwide
• Bespoke MyBenefits platform