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Insights Project Lead

Denmark, Smørum Employment contract · Job Posted June 16, 2026
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Job Description

This position is part of the Leadership Team of the Insights function. The purpose of the Insights function is to 'Enable decision-making rooted in insights that will create growth and sustainable competitive advantages'. As such, we act as a trusted advisor bringing data, insights, and strategic perspectives to senior decision-makers across the organization. The Insights' function consists of 10 people with a foundation in qualitative research, quantitative research, and applied data science. We are group characterized by a deep intellectual curiosity, critical thinking, and a knack for conceptualizing new business opportunities. The Insights team offers ample opportunity to grow intellectually and professionally, with a high degree of exposure to the Hearing Aid organization's most senior stakeholders. And this is while working within a field that's at the forefront of medical technology that helps millions of people live fulfilling lives – despite a hearing loss.

Job Responsibility

  • Leading insights projects end-to-end (scoping the project, executing the research, and using insights to advise decision-makers). Ensuring the research is relevant for the business, that the research is of a high quality, that the recommendation is clear, and that the project is delivered on scope, time and budget. Succinct communication and managing stakeholders will also be key to succeed.
  • The specific area of interest for research projects will vary, but the focus will generally be on innovation strategies based on a deep understanding of our customers, users, and the industry we operate within. Most projects will require carrying out primary research, but we will often make use of a third-party research agency (20-40% of projects), which you will then be responsible for managing for your projects.
  • As part of the Leadership Team you will also be responsible for co-developing the Insights departments' ways-of-working to ensure excellence. This includes new research methodologies, theoretical perspectives, how we collaborate with internal stakeholders, how we build the team, etc.
  • Approximately 30 travel days a year is to be expected (fieldwork, conferences and team off-sites).

Requirements

  • +5 years of experience working on insights projects on behalf of senior stakeholders to enable their decision-making and help craft their strategies. Qualitative methods and explorative research should form the foundational part of that work.
  • A master's degree in social science (e.g. anthropology, sociology, psychology, or political science) will be preferred
  • Qualitative research skills (participant observation, semi-structured interviews, grounded theory, etc.)
  • Project management (scope, time, and budget), incl. stakeholder management- and communication skills.
  • Business acumen (knowing how to build a business case) and strategic thinking (holistic perspective and an understanding of how to build sustainable competitive advantages).
  • Fluency in English required.

Nice to have

  • Experience from a Medical Technology company will also be a plus.
  • A Ph.D. is (naturally) a plus.
  • A high-enough proficiency to carry out research in additional languages is a significant plus (French, German, Spanish, Chinese, etc.).

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