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The Insights Manager position is responsible for supporting Finch Brands’ market research across our portfolio of online insights Community clients. They are the team’s “go to” resource for executing quantitative and qualitative research projects, with the ability to design research instruments, conduct analysis, and create deliverables that tell a persuasive story. This is a critical position and is ideal for someone with 3-4 years of hands-on, ‘real world’ experience in consumer or customer research. The role is client facing and serves multiple clients at a time who conduct market research with Finch Brands throughout the year. Research will cover a range of topics and methodologies and requires an approach that marries the rigor of an analyst with the consultative mindset of a strategist to advance the strategies of Fortune 500 and start-up clients alike across a variety of industries. The right candidate will be a self-starter with a high degree of comfort working with large volumes of data and know how to conduct advanced statistical analysis using software such as SPSS and MarketSight.
Job Responsibility:
End-to-end research execution: Research design, programming, field management, analysis, and deliverable creation. This includes questionnaire drafting and review, survey programming, data analysis including cross-tabulations and coding, and storytelling in PowerPoint
Supporting account team leadership: Delivering high quality deliverables, analysis, and precise attention to detail
Analytical rigor: This role should have the capacity to support (and/or interest in supporting) some of our more nuanced, advanced statistical analysis across our market research portfolio (e.g., cluster analysis, driver analysis, regressions, etc.)
Requirements:
Bachelor’s or master’s degree in fields spanning market research, analytics, statistics, business, marketing, or psychology
3-4 years’ experience working in a data-driven role either on client or supplier side
Ability to perform at a high level and multi-task in a very fast-paced environment
Proven experience and a natural ability to “connect the dots” and drive toward big picture insights
Strong analytical skills, with knowledge of how to use statistical analysis programs (Excel, SPSS, MarketSight, R, Q, etc.)
Ability to design, draft, and program questionnaires, mod guides, and other research activities – especially quant
Knowledge of quantitative analysis (significance testing, crosstabulations/banners/nets, weighting, etc.)
Experience using data to storytell, crafting decks that report results in a compelling way – PPT experience is a must
Ability to represent data and conceptual insights visually (charting, diagrams, conceptual graphics)
Ability to self-manage and prioritize shifting needs
Strong focus on matching data inputs/outputs to client’s business needs and objectives
Interest in pursuing new and novel research methods
Curious about consumer insights, how insights map to business objectives, and drive actionable results
Project management – ability to handle multiple research projects at once
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