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Insights & Engagement Adviser

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Nesta

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Location:
United Kingdom , London

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Category:
Consulting

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Contract Type:
Not provided

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Salary:

37400.00 GBP / Year
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Job Description:

We are recruiting for an Insights & Engagement Adviser. About the Centre for Collective Intelligence (CCI)The Centre for Collective Intelligence (CCI) pioneers innovative approaches to large-scale public engagement, combining deliberative democracy, advanced research methodologies, and cutting-edge digital technologies to tackle society’s most pressing challenges. Currently incubated within Nesta, CCI is evolving into an independent organisation, scaling our work globally to deepen democratic participation. As an Insights & Engagement Adviser, you will play a vital role in the design and delivery of our public deliberation and engagement programmes. You will support the management and execution of client projects, contributing to high-quality research design, stakeholder engagement, and the delivery of insightful and impactful outcomes. You will work closely with the Insights & Engagement Lead and collaborate across teams to deliver projects that are innovative, inclusive, and rigorous.

Job Responsibility:

  • Provide day-to-day management and coordination of projects, including timelines, resource tracking, and logistical planning
  • Ensure timely invoicing and management of payments related to the project
  • Responsible for monthly budget tracking and forecasting
  • Effectively plan and manage all project tasks, using CCI’s hybrid agile methodology and using Asana Kanban boards
  • Proactively identify any potential issues and ensure these are raised with the Insights & Engagement Lead or other senior project team members at an early stage
  • Liaise with Nesta’s finance and legal teams to ensure timely contracting, expenses management and payment
  • Support the design and delivery of large scale deliberative public engagement processes, using a range of qualitative and quantitative research methods
  • Conduct primary and secondary research, plus user-testing to inform project design and materials
  • Develop engaging and inclusive stimulus materials and session plans for a range of different deliberative and participatory research methods
  • Help design and deliver qualitative research activities (e.g., facilitation, interviews, facilitation guides) and quantitative research tasks (e.g., polling and survey design)
  • Work collaboratively with the product and design teams to integrate digital tools and technologies into engagement processes
  • Work closely with our creative associates and partners to manage the production of animations, films or other materials
  • Undertake qualitative data analysis using both manual thematic coding and AI/other digital tools
  • Undertake quantitative data analysis, using statistical analysis and performing power calculations where needed
  • Synthesise research findings to produce compelling reports, presentations, and visual outputs for clients and stakeholders
  • Help translate research insights into actionable recommendations for clients
  • Contribute to communication, dissemination and marketing activities, including drafting blog posts, case studies, articles, and presenting at events to disseminate project outcomes
  • Recruit deliberative engagement research participants
  • Provide support and management of participants
  • Coordinate and manage logistics such as venue hire, catering and travel/accommodation for participant engagement activities
  • Coordinate and manage Nesta’s roster of freelance associate facilitators
  • Manage and maintain Nesta’s digital equipment
  • Help design and facilitate client workshops throughout the project
  • Ensure client needs are translated into clear and approved project briefs
  • Be the first point of contact for small and medium sized client projects
  • Support client relationship management by preparing materials, attending meetings and documenting key decisions
  • Deliver interim and final reports to clients
  • Support with bid writing and proposal development
  • Proactively identify opportunities to extend work with existing clients
  • Participate actively in team learning sessions and cross-disciplinary collaborations
  • Contribute to a positive, collaborative team culture aligned with CCI’s mission and values.

Requirements:

  • Experience supporting the delivery of public engagement or research projects, particularly involving qualitative methods (e.g., workshops, interviews, focus groups)
  • Experience with quantitative research methods, including survey design and analysis
  • Strong organisational and project coordination skills, with the ability to manage multiple tasks and deadlines, maintaining systems to help them run effectively
  • Ability to facilitate group discussions and workshops
  • Excellent communication skills—both written and verbal—with the ability to produce clear, accessible materials
  • Strong collaboration and relationship-building skills, working effectively with clients, partners, and team members
  • Experience of working to very tight deadlines, delivering high quality outputs on multiple projects and tasks
  • Ability to manage budgets and finance
  • Good attention to detail and high standards of accuracy
  • a good completer finisher
  • Evidence of organising events
  • Experience of using project management tools and CRM software such as Asana and Salesforce
  • Enthusiasm for innovation in public engagement and a commitment to inclusion and diversity in research.

Nice to have:

  • Experience working in a consultancy, agency, or similar fast-paced client-facing environment
  • Understanding of deliberative and participatory research methods
  • Knowledge of current trends in deliberative democracy, collective intelligence, or digital public participation.
What we offer:
  • private medical insurance
  • dental insurance
  • the ability to buy and sell annual leave
  • eyecare vouchers
  • flexible working arrangements

Additional Information:

Job Posted:
April 24, 2026

Expiration:
May 08, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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