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Insights Analyst

Australia, Surry Hills · Job Posted March 21, 2026
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Job Description

As an Insights Analyst within the WiQ Loyalty business unit, you will support the delivery of high-value analytics and insights across the Everyday Rewards portfolio. Working on priority projects by translating complex data into clear, actionable insights and compelling narratives that inform decision-making. Contribute to structuring and solving ambiguous business problems, partner closely with stakeholders to support successful outcomes, and play an active role in embedding a data-driven culture across the business.

Job Responsibility

  • Support end-to-end analytics delivery for marketing and loyalty initiatives within a defined stream of the Loyalty business unit
  • Break down ambiguous problem statements into structured hypotheses and analytical approaches to guide insight development
  • Transform data into actionable insights and clear narratives that support commercial decisions and deliver business value
  • Partner with business stakeholders (e.g. tribe leads, squad leads, and project sponsors) to understand objectives, scope, and success measures for assigned initiatives
  • Contribute to the ongoing capability uplift of the WiQ Analytics & Insights team through collaboration, knowledge sharing, and best-practice analytics

Requirements

  • Experience working in analytics and insights, ideally within retail, loyalty, or FMCG environments
  • Demonstrated ability to use data and analytics to support commercial decisions and deliver tangible business value
  • Capability to break down ambiguous business questions into structured problem statements, hypotheses, and analytical approaches
  • Strong ability to translate analytical outputs into clear insights and narratives tailored to non-technical stakeholders
  • Working understanding of retail and customer fundamentals, including customer drivers and high-level B2C performance levers
  • Experience partnering with stakeholders across different functions, with developing confidence in influencing and managing expectations
  • Practical experience with analytical and statistical techniques such as A/B testing, hypothesis testing, and basic regression
  • Strong SQL skills for data extraction and manipulation

Nice to have

Experience with Python is desirable but not essential

What we offer

  • Team discounts across our range of Woolworths Group brands and a robust rewards program
  • 12 weeks paid parental leave for primary caregivers plus paid superannuation for up to 12 months while on parental leave
  • A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app
  • A progressive and competitive leave policy

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