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As an Insights Analyst within the WiQ Loyalty business unit, you will support the delivery of high-value analytics and insights across the Everyday Rewards portfolio. Working on priority projects by translating complex data into clear, actionable insights and compelling narratives that inform decision-making. Contribute to structuring and solving ambiguous business problems, partner closely with stakeholders to support successful outcomes, and play an active role in embedding a data-driven culture across the business.
Job Responsibility:
Support end-to-end analytics delivery for marketing and loyalty initiatives within a defined stream of the Loyalty business unit
Break down ambiguous problem statements into structured hypotheses and analytical approaches to guide insight development
Transform data into actionable insights and clear narratives that support commercial decisions and deliver business value
Partner with business stakeholders (e.g. tribe leads, squad leads, and project sponsors) to understand objectives, scope, and success measures for assigned initiatives
Contribute to the ongoing capability uplift of the WiQ Analytics & Insights team through collaboration, knowledge sharing, and best-practice analytics
Requirements:
Experience working in analytics and insights, ideally within retail, loyalty, or FMCG environments
Demonstrated ability to use data and analytics to support commercial decisions and deliver tangible business value
Capability to break down ambiguous business questions into structured problem statements, hypotheses, and analytical approaches
Strong ability to translate analytical outputs into clear insights and narratives tailored to non-technical stakeholders
Working understanding of retail and customer fundamentals, including customer drivers and high-level B2C performance levers
Experience partnering with stakeholders across different functions, with developing confidence in influencing and managing expectations
Practical experience with analytical and statistical techniques such as A/B testing, hypothesis testing, and basic regression
Strong SQL skills for data extraction and manipulation
Nice to have:
Experience with Python is desirable but not essential
What we offer:
Team discounts across our range of Woolworths Group brands and a robust rewards program
12 weeks paid parental leave for primary caregivers plus paid superannuation for up to 12 months while on parental leave
A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app