Insights Analyst Job at 14forty (Birmingham)

Job Description

This position will be supporting E15 Insights, part of Levy UK & Ireland, a division of Compass Group. E15 Insights uses data, analytics and deep insights to drive business strategy, innovation and decision-making. Across Levy UK&I, E15 Insights creates value through elevating operational delivery, enhancing consumer experiences and optimizing innovation and new investment opportunities. Areas of impact will range across E15 Insights remit in sports stadia and facilities, arenas, theatres and other venues. The role will be ultimately responsible for providing business partnering to decision makers across a selection of venues to maximise the value from data and insights and to ensure that decision makers are making data-driven decisions. The role will be responsible for ensuring that the data and dashboarding is up to date and complete for all relevant venues and includes the most up to date analytics from across our suite of dashboards.

Job Responsibility

Deliver key deliverables to client and Levy stakeholders to include event by event analysis, insight creation, operational statistics and financial reports
Develop action plans alongside operations to maximise revenue and margin, exploring the potential impact of changes, and informing ROI models to ensure the right decision is made
Support ongoing review of performance and deliver analytics that answer the 'so-what' question
Work with the BUILT team to identify opportunities for technology and innovation to improve performance and support the measurement of the success of new projects implemented
Support ideal data collection methodologies before then using the data to inform decisions around changes to the venue to deliver a great service for our guests
Support finance team colleagues with budgeting and forecasting processes, offering innovation and insights into the creation of more accurate forecasting
Obtain, cleanse and integrate data from new and existing sources into models that allow for easier reporting and analysis, minimising manual processes wherever possible
Demonstrate a growth mindset with a willingness to learn and take on new responsibilities within the team
Take ownership of processes and demonstrate pride in solving problems independently

Requirements

Planned and methodical
Value focus
Embraces change
Analytical approach
Knowledge hungry
Commercial focus
Flexible and agile
Self-starter
Communicates effectively

What we offer

23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
Healthcare & wellbeing: AvivaDigicare, Medicash (dental, optical, therapy treatments)
Mental health support: 24/7 Employee Assistance Programme
Family benefits: Enhanced maternity, paternity, and adoption leave, 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave
Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships
Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
Development opportunities: Professional subscriptions, ongoing training and structured career pathways
Meals on duty included

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