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The Insight Manager reports to one of the teams of Senior Research Managers. The key role of the Insight Manager is to manage quantitative, qualitative and community research projects, with the supervision of senior researchers.
Job Responsibility:
Manage quantitative, qualitative and community research projects
Project owner for several smaller tactical projects
Play a supporting role on larger strategic projects
Lead on deciding the best approach and ideas for capturing the data needed
Design most types of Activities with only light direction from seniors
Confident moderator
Able to evaluate the status of survey fieldwork and make decisions facilitating fieldwork progress
Able to analyze any Activity data
Take the lead in designing an analysis plan
Create reports that are commercially savvy
Ensure that relevant insights from other sources are brought in at key points in the process
Interpret a client's information needs and translate them into overall project design
Spot opportunities to incorporate solutions beyond primary research
Regularly give presentations to clients
Involved in the preparation of client workshops / brainstorms
Independent client handler
Build good working relationships with clients
Involved in the presenting of NTMY meetings with clients
Build the client network outside of the insight team
Master of every client’s sector
Share internal content with own network
Can create contents (e.g., blogposts, client case studies etc.)
Aware of commercial skillset
Experienced with the customer relationship platforms
Understand our unique selling arguments
Committed to the principle of a client facing target
Business financial acumen continues to grow
Involved in the brainstorming for and (co-)writing of proposals for simple projects
Actively participate in smaller / simple sales pitches
Proactively looking to support the (Sr) Business Director
Support the development of junior consultants through on-the-job coaching
Share experiences and best practice tips
Follow up on experiences and training to drive higher performance
Requirements:
A bachelor's degree or higher in a related field (e.g., social science, psychology, business, or economics)
At least 5-7 years of professional market research experience