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The Insight Manager reports to one of the teams of Senior Research Managers. The key role of the Insight Manager is to manage quantitative, qualitative and community research projects, with the supervision of senior researchers.
Job Responsibility:
Project Management: owner for several smaller tactical projects
supporting role on larger strategic projects
cross-department relationships
Activity Design: lead on deciding best approach and ideas for capturing data
design most types of Activities
Fieldwork: confident moderator
laddering to understand the unspoken and emotion
evaluate survey fieldwork status and make decisions
Analysis and Reporting: analyze any Activity data
lead in designing analysis plan
create commercially savvy reports
ensure outputs are client ready
ensure relevant insights from other sources are brought in
Solution Design: interpret client's information needs and translate into project design
spot opportunities to incorporate solutions beyond primary research
Presenting: regularly give presentations to clients
involved in preparation of client workshops / brainstorms
Account Management: independent client handler
build good working relationships with clients
attentive to client needs
involved in presenting NTMY meetings
build client network outside insight team
Growth Marketing: master of every client’s sector
share internal content
create contents
Commercial Management: aware of commercial skillset
experienced with customer relationship platforms
understand unique selling arguments
committed to client facing target
business financial acumen
involved in brainstorming and writing proposals
actively participate in sales pitches
proactively support (Sr) Business Director
Coaching: support development of junior consultants
share experiences and best practice tips
follow up on experiences and training
Requirements:
A bachelor's degree or higher in a related field (e.g., social science, psychology, business, or economics)
At least 5 years of professional research experience