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Barclays is seeking a highly skilled Insight & Design Lead to join the Data Decisioning team within the Chief Data & Analytics Office. The successful candidate will be responsible for elevating the quality, consistency, and impact of data visualisations across Barclays United Kingdom. This role will lead the design and delivery of effective, intuitive, and accessible dashboards that enable clear decision-making and actionable insights.
Job Responsibility:
Lead and facilitate human-centred design excellence as part of the BUK Pod transformation strategy
Need identification and distillation to support the creation of balanced business cases
Delivery of high-quality insight and design outputs across all practice disciplines
Problem statement facilitation and prioritisation across the business areas, lead solution discovery, co-ordinate solution/service designs
Evaluation of programme or product risks to mitigate potential risks through iterative design and testing
Customer research, listening, testing and market scanning processes within specific business areas
Implementation of agile ways of working within teams
Delivering of accurate insight on core CX outcomes and building stronger awareness and engagement around critical customer metrics
Requirements:
Advanced Tableau skills, including building complex dashboards, calculations, and interactive features
Demonstrated expertise in data visualisation principles and best practices
Excellent capability in report writing and presenting insights to senior stakeholders