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The inside service sales is responsible for the growth of service business especially on service contracts and parts. This position reports to the service sales manager and is part of the equipment service located in Cytiva Shinjuku office and will be an on-site role.
Job Responsibility:
Independently drive and aim 85% renewal rate for service contract renewal by communicating with dealer and customer in timely manner
Responsible for creating billable service quotes and following up on the order
Responsible for contract order management working with service delivery team
Supporting field service sales specialist by analyzing data and creating documents for customers
Requirements:
At least 2 years of sales experience in any industry
Basic English reading and writing skills
Motivated to communicate and work as a team
Nice to have:
Sales experience with GMP customers
Salesforce
University degree with science background will be an advantage