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Inside Sales Supervisor

Canada, Laval Employment contract 65000.00 - 75000.00 CAD / Year · Job Posted May 27, 2026
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Job Description

Reporting to Regional Management, the Supervisor ensures the daily management of an experienced team of about ten people. This position combines strategic personnel management with a high-level operational role to stabilize the organization's most strategic client accounts.

Job Responsibility

  • Directly supervise the internal team (coaching, training, performance reviews)
  • Manage Key Performance Indicators (KPIs) and analyze daily margin reports
  • Take charge of sensitive client accounts to ensure their stabilization
  • Actively participate in the continuous improvement of operational processes
  • Collaborate closely with the external sales team
  • Provide direct operational support during high-traffic periods

Requirements

  • Solid experience in personnel management (essential)
  • Technical knowledge in automation, pneumatics, or industrial electronics
  • Perfect bilingualism (French and English), both spoken and written
  • Proficiency with computer tools (knowledge of a CRM or ERP is an asset)
  • Diplomatic leadership, great listening skills, and agility in the face of change

Nice to have

Knowledge of a CRM or ERP

What we offer

  • Competitive salary between $65,000 and $75,000 depending on experience
  • Comprehensive group insurance (100% medication coverage)
  • Group RRSP with employer contribution up to 2%
  • 5 sick/family days per year
  • Vacation accessible in the first year (no accrual period needed)
  • Stimulating work environment and free coffee on-site

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