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Inside Sales Specialist

United States 43700.00 - 62480.00 USD / Year · Job Posted April 19, 2026
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Job Description

This role is in support of Cencora's secondary distribution services in the US marketed through our SmartSource business.

Job Responsibility

  • Conducts outbound telesales calls to targeted groups of customer accounts
  • Develops and maintains strong customer relationships with an assigned group of customer accounts
  • Conducts prospecting calls to recruit customers interested in doing business with the Company
  • Accesses inventory and order entry platform to assist customers with product needs
  • Participates in daily team huddles and role-play business scenarios
  • Enters and maintains integrity of data in company CRM software programs
  • Complies with all appropriate policies, procedures, safety rules and regulations
  • Supports the Inside Sales Team and performs related duties as assigned
  • Meets performance standards including call productivity, account coverage, new business development, customer retention, sales growth and collection of competitive data

Requirements

  • 1-2 years of experience (could include internship) of selling to customers in a commission-based environment (not customer service)
  • Exposure to fields such as business administration, accountancy, sales and marketing
  • Hunter mentality with the drive to continually seek out business
  • Strong interpersonal skills
  • ability to make personal connections with customers
  • Articulate and courteous phone manner
  • ability to actively listen to others
  • Good mathematical skills
  • Good decision-making skills
  • Strong time management skills
  • ability to manage multiple tasks without sacrificing quality or timeliness of work
  • Ability to work effectively in a team environment
  • Strong organizational skills
  • attention to detail
  • Good computer skills
  • Microsoft Word, Excel, and CRM experience

What we offer

  • Medical
  • Dental
  • Vision care
  • Comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness
  • Support for working families
  • Backup dependent care
  • Adoption assistance
  • Infertility coverage
  • Family building support
  • Behavioral health solutions
  • Paid parental leave
  • Paid caregiver leave
  • Training programs
  • Professional development resources
  • Opportunities to participate in mentorship programs
  • Employee resource groups
  • Volunteer activities

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