This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As an Inside Sales Shift Supervisor, you will oversee the real-time, day-to-day execution of LoadUp’s Inside Sales operation during assigned shifts. This role serves as the on-duty sales leader, providing live coaching, decision support, and escalation management while ensuring sales standards are upheld. You’ll act as a critical extension of the Inside Sales Manager by owning floor execution, driving performance accountability, resolving customer issues efficiently, and maximizing revenue opportunities across all operating hours.
Job Responsibility:
Lead and manage the Inside Sales floor during assigned shifts
Provide real-time coaching, guidance, and feedback to sales agents
Serve as the primary escalation point for complex customer situations, pricing questions, and booking challenges
Monitor live performance metrics, call activity, and queue health
Ensure sales processes, scripts, and quality standards are consistently followed
Make on-the-spot decisions to support agents and protect customer satisfaction
Identify revenue opportunities and coach reps on upselling, cross-selling, and closing strategies
Communicate shift performance insights, challenges, and wins to the Inside Sales Manager
Support onboarding and ongoing development of sales agents through hands-on leadership
Requirements:
Sales floor leader
Thrive in fast-paced environments
Coach & motivator
Decisive problem-solver
Performance-driven
Clear communicator
Ownership mindset
What we offer:
Health & Wellness Coverage – Medical, Dental, Vision, and Life Insurance