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Inside Sales - Sales Development Representative

Japan, Tokyo · Job Posted January 03, 2026
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Job Description

As the Sales Development Representative within the Inside Sales team, you will be responsible for driving lead generation and qualification of sales opportunities in Japan across new and existing customers. You will play a key role in providing administrative sales support to the regional commercial team and external partners whilst driving operational efficiency and optimal customer satisfaction.

Job Responsibility

  • Prospect new sales opportunities and qualify new leads
  • Collaborate closely with the Japan sales and marketing teams to plan and execute campaigns via email, phone, virtual meetings and other prospecting tools
  • Assist with preparation and submission of sales quotations and legal tender documents
  • Support order process, including verifying accounts and inventory checking
  • Engage in effective communication and collaboration with customers, dealers, and various internal teams
  • Update and maintain information in the CRM system (Salesforce)
  • Provide sales administrative support in the Tokyo office and warehouse as needed

Requirements

  • Bachelor's degree in Biology, Biotechnology, Immunology or related field
  • Previous sales or customer service experience
  • Ability to solve problems, think strategically
  • Work effectively in a fast paced environment
  • Excellent organisational skills being able to handle conflicting priorities
  • Strong relationship building and active listening skills
  • Fluent Japanese and English language skills (written and spoken)
  • Working knowledge of Google Suite and MS Office applications

Nice to have

  • Proven commercial experience in lifescience or NGS
  • Experience using a CRM (SFDC preferably) and/or prospecting tools
  • Familiarity with commercial business operations sales lifecycle

What we offer

  • Health Package
  • Easy-to-use Benefits
  • Family oriented policies like parental leave
  • Generous Time Off

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