Inside Sales Representative

• Engage with inbound and marketing-sourced prospects to understand their situations and recommend suitable products, pricing, and service options
• Lead consultative sales conversations that address customer questions, ease concerns, and highlight the value of available solutions
• Build strong connections with seniors, caregivers, and family members by communicating with empathy, clarity, and professionalism
• Maintain consistent follow-up with prospective customers to keep opportunities moving forward and improve conversion outcomes
• Record customer interactions, lead updates, and sales activity accurately in company systems to support pipeline visibility and reporting
• Work toward daily performance expectations related to outreach, conversions, and revenue generation
• Partner with colleagues and leadership to share feedback on customer objections, lead quality, and market patterns
• Use persuasive and timely communication to help interested prospects make confident purchasing decisions

• Entry-level or up to 2 years of experience in inside sales, customer service, retail, or a call center environment
• Strong verbal communication skills with the ability to listen carefully, build trust, and influence decisions effectively
• Comfortable managing a high volume of phone-based interactions in a fast-paced setting
• Self-motivated and target-driven, with a genuine interest in developing a long-term sales career
• Basic computer skills and the ability to learn new sales platforms and internal tools quickly
• Strong organizational skills with attention to detail when updating customer records and tracking follow-up activity
• Interest in healthcare, senior support services, or mission-oriented products is preferred

Interest in healthcare, senior support services, or mission-oriented products is preferred

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan