Inside Sales Representative

• Engage with prospects to understand their needs and present tailored solutions
• Conduct structured daily outreach (calls, emails, digital touchpoints) to engage new, existing and potential customers
• Drive upselling and cross-selling initiatives to expand customer purchases across product lines and services
• Identify sales opportunities within existing accounts and develop strategies to maximize revenue
• Consistently meet or exceed assigned sales targets, including revenue growth, upsell penetration, and customer retention
• Schedule and conduct virtual discovery calls and provide product demos/samples as necessary
• Serve as a trusted point of contact for customers, addressing inquiries, orders, and service needs promptly and professionally
• Develop strong customer relationships by understanding their business needs and aligning solutions accordingly
• Collaborate with customer service and operations teams within the branch to ensure seamless delivery of products and services
• Balance service-oriented tasks with proactive sales efforts to create a superior customer experience
• Provide a positive customer experience to encourage long-term partnerships
• Research, identify, and qualify potential customers within target markets
• Maintain accurate records of customer interactions, sales activities, and opportunities in CRM systems
• Prepare regular reports on outreach activities, pipeline progress, and account performance
• Provide feedback to sales leadership on market trends, customer needs, and competitive activity

• College degree in Business, Marketing, or related field preferred (or equivalent work experience)
• 2+ years’ experience in inside sales, account management, or customer-facing roles (B2B preferred)
• Strong sales orientation with demonstrated ability to upsell and expand account value
• Excellent communication skills—both written and verbal—with the ability to build rapport quickly
• Highly organized with the ability to manage structured weekly outreach and follow-up schedules
• Familiarity with CRM tools (e.g., Salesforce, HubSpot, or similar)
• Problem-solving mindset with a customer-first approach
• Experience selling automotive or trailer manufactured parts preferred but not required
• Ability to handle objections and adapt messaging to different audiences

Experience selling automotive or trailer manufactured parts

• Dexter offers a competitive wage
• Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA
• 3% profit sharing in our Safe Harbor program
• 401(k) Plan with company contributions
• Opportunities for internal career development and growth