Inside Sales Representative Job at EF Education First (Mexico City)

Inside Sales Representative

EF Education First

Location:
Mexico , Mexico City

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Do you dream of an exciting Sales role where your work will have a real impact on people’s futures? EF Language Abroad is looking for a strategical, entrepreneurial, and sales driven Sales Representative taking the program to the next level! You will play a vital role in promoting and selling our language courses abroad. You will be responsible for establishing and maintaining relationships with potential clients, guiding them through the sales process, and ensuring their satisfaction with our services. Your primary objective will be to meet sales targets while delivering exceptional customer service. The Sales Coordinator in Polanco is the main responsible for selling our programs and for connecting with our customers through the phone, face to face, online and via social media (this is not cold calling).

Job Responsibility:

Actively identify and pursue sales opportunities by contacting potential clients interested in language courses abroad
Develop and maintain strong relationships with clients, understanding their needs, and providing suitable solutions based on our language course offerings
Utilize your sales expertise to engage with prospective clients, offering personalized advice and recommendations to match their language learning goals and objectives
Acquire in-depth knowledge of our language courses, destinations, and associated services, staying up to date with industry trends and competitors
Ensure a high level of customer satisfaction by addressing inquiries, resolving issues, and providing support as required
Collaborate with colleagues from various countries and cultural backgrounds to exchange best practices and deliver a consistent global experience for our clients
Meet and exceed sales targets and key performance indicators, consistently striving for success in a fast-paced environment
Participate in events that build brand awareness and increase customers’ interest
Stands, fairs, running presentations at schools and universities are part of those events

Requirements:

Bachelor´s degree in Business Administration, Marketing, Tourism or related fields
Prior experience in a sales role, preferably in a fast-paced environment, is desirable
Experience in the education/travel industry or selling intangible products/services will be an advantage
Possess a strong motivation to achieve sales targets and exceed customer expectations
Excellent verbal and written communication skills in Spanish and English (additional language proficiency is a plus)
Ability to articulate product benefits and tailor sales pitches to different customer segments
Having lived, worked, or studied abroad is preferred to relate to the experiences and needs of potential customers interested in language courses abroad
A passion for delivering outstanding customer service and building long-term relationships with clients
Thrive in a dynamic and fast-paced environment, demonstrating the ability to work under pressure and overcome challenges
Weekend work-shifts occasionally
Flexibility with our potential customers is key to performing at a good level
Collaborate effectively with colleagues from diverse backgrounds, demonstrating cultural sensitivity and openness to different perspectives
Proficient in using sales and CRM tools to manage leads, track progress, and be aware of your KPI´s and results

What we offer: