Inside Sales Representative

• Engage with prospective customers through inbound and outbound calls to build interest and move opportunities toward enrollment
• Maintain ownership of assigned leads in Salesforce, ensuring timely follow-up and organized pipeline management
• Explain available programs, answer questions, and recommend suitable options based on each customer's needs
• Record conversations, sales activities, and status updates accurately to support reporting and forecasting
• Contribute to team sales objectives by consistently working toward conversion targets and service standards
• Collaborate with the Sales Manager to review performance, refine outreach strategies, and stay aligned on priorities
• Support coverage needs during a team member leave period while helping sustain service levels in a busy sales setting

• Previous experience in sales support, inside sales, customer service, administrative support, or another client-facing role
• Strong English communication skills with the ability to build rapport and explain information clearly over the phone
• Comfort working onsite in Cypress, California
• Ability to stay organized while managing multiple leads, follow-ups, and activity updates
• Confidence working in a metrics-driven environment with clear performance expectations
• A proactive, dependable approach and willingness to learn consultative sales techniques

Familiarity with Salesforce or another CRM system is helpful

• Medical, vision, dental, and life and disability insurance
• 401(k) plan