Inside sales representative

Are you a service-oriented professional with a passion for delivering an exceptional customer care experience in the technology sector? We are currently seeking a dedicated Inside Sales Representative to join a dynamic and growing IT consulting firm in Richmond Hill. In this role, the focus is on more than just transactions; it is about providing world-class customer care to existing clients, ensuring their networking and infrastructure needs are met with precision and care. As an Inside Sales Representative, you will act as a vital bridge between the client's technical teams and their valued customers, ensuring every interaction reflects their commitment to excellence in customer care. This position is ideal for someone who thrives in a supportive environment where customer care is the top priority. You will manage existing customer relationships, handle complex inquiries, and ensure that the administrative backbone of the service cycle is seamless. Reporting directly to the Sales Operation Manager, you will be part of a team that values your contribution to the overall customer care strategy and offers a clear path for advancement within the organization. The role offers a hybrid work model, allowing you to enjoy the collaboration of an office environment in Richmond Hill three days a week while managing your customer care responsibilities remotely for the remainder. While the primary language of business is English, your ability to communicate complex technical information in a friendly and accessible manner is what will set you apart. This Inside Sales Representative role is a permanent opportunity that rewards your dedication to customer care with a competitive salary and a bonus structure tied to both team success and your own professional development.