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Inside Sales Representative

https://www.randstad.com Logo

Randstad

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Location:
Canada , Brantford

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Category:

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Contract Type:
Not provided

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Salary:

50000.00 - 60000.00 CAD / Year

Job Description:

Are you a results-driven sales professional looking to build a career with an industry leader? We are currently seeking an Inside Sales Representative for a premier North American distributor of specialized parts and accessories. Based in our Brantford facility, this role is perfect for a proactive individual who thrives in a fast-paced, customer-centric environment to oversee one large account. As a key member of our sales team, you will be the primary point of contact for our customers, managing the full order lifecycle from initial inquiry to delivery. This is a challenging, high-energy position that requires a blend of technical knowledge, suggestive selling, and exceptional problem-solving skills to ensure our clients receive the best value and service in the industry.

Job Responsibility:

  • Focusing on one major account to grow and manage
  • Serve as the first point of contact by answering incoming calls, emails, and mail in a timely and professional manner
  • Accurately process product orders and provide customers with essential information regarding pricing, technical specifications, and delivery schedules
  • Identify opportunities to recommend additional products or technical solutions that complement customer orders and enhance their overall experience
  • Research and resolve customer complaints, warranty claims, and return requests, ensuring all documentation is completed and solutions are implemented within 24 hours
  • Conduct weekly scheduled calls to existing accounts to secure orders for upcoming deliveries and inform them of current promotions or featured products
  • Participate in weekly branch sales meetings and share market insights with the Customer Service and Management teams to drive business growth
  • Maintain high standards of professionalism with colleagues and suppliers while adhering to all corporate safety requirements and PPE guidelines

Requirements:

  • A minimum of 2 years of proven success in a sales and customer service environment
  • Strong computer skills and the ability to work comfortably within a call-center-style setting
  • Experience within industrial parts distribution or the trailer parts sector is considered a significant asset
  • Exceptional communication and interpersonal skills, with a demonstrated ability to work autonomously and exercise sound judgment
  • Strong organizational skills and the ability to anticipate customer needs while maintaining a high level of attention to detail

Nice to have:

Experience within industrial parts distribution or the trailer parts sector

What we offer:
  • Comprehensive Benefits: Access a group insurance plan (medical, dental, vision, and travel) that is 75% employer-paid after 3 months
  • Financial Security: Build your future with an RRSP program featuring an employer contribution match of up to 4% after 3 months
  • Work-Life Balance: Enjoy a stable, permanent daytime schedule (Monday to Friday, 8:00 AM – 5:00 PM)
  • 1 hour lunch
  • 2 weeks vacation
  • Growth Potential: Benefit from a culture that prioritizes internal advancement and offers ongoing training and development activities
  • Small inclusive team

Additional Information:

Job Posted:
March 25, 2026

Expiration:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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