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Randstad Logo Randstad · Sales

Inside Sales Representative

Canada, Saint-Laurent 55000.00 - 65000.00 USD / Year · Job Posted April 24, 2026
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Job Description

Our client, a leading manufacturer of high-performance specialty products, is seeking an Inside Sales Representative to join its Montreal team. In this pivotal role, you will be the central point of contact for a prestigious clientele, liaising between customer needs and internal production teams. If you are recognized for your sense of urgency, exemplary discipline, and ability to manage rigorous follow-ups, this Montreal-based position is the ideal opportunity to propel your career.

Job Responsibility

  • Respond with speed and professionalism to price requests, quotes, and order updates
  • Ensure disciplined and constant follow-up on open quotes to maximize conversion opportunities
  • Manage customer requests from A to Z, ensuring that no detail is overlooked
  • Handle difficult communications in a constructive and solution-oriented manner
  • Collaborate closely with the production and logistics departments to guarantee that promises made to customers are kept
  • Accurately document all interactions and transactions in the ERP system (Cyframe)

Requirements

  • Minimum of 3 to 5 years of experience in inside sales or customer service within the manufacturing or B2B distribution sector
  • Bilingualism is essential (French and English): Our client operates both in Canada and internationally. It has been determined that this position requires fluency in English and French, as the employee will be required to communicate daily with English-speaking clients and partners located outside of Quebec
  • Excellent organizational skills and the ability to manage priorities under pressure
  • Strong discipline in file management and follow-ups
  • Proficiency with ERP systems and standard IT tools
  • College or university degree in a relevant field (an asset)

What we offer

  • Competitive salary based on your experience
  • Comprehensive group insurance plan (50% paid by the employer)
  • RRSP program with employer contribution to prepare for your future
  • Three weeks of vacation starting in the first year
  • Stability of a daytime schedule (8 a.m. to 5 p.m.) in a dynamic work environment
  • Accessible location in Montreal with parking available
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