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We are seeking a dedicated individual to join our team in the Manufacturing industry located in Blue Ash, OH. This role is an Inside Sales Representative that will serve as a direct link between our company and our customers, distributors, and field sales force. The position offers a contract opportunity and will require the individual to perform a range of sales support functions.
Job Responsibility:
Coordinate all customer service aspects including delivery checks, technical inquiries, expediting, order maintenance, documentation pricing, shipment details, etc.
Process customer orders accurately and in a timely manner, including clarification and order entry
Implement all change orders, order cancellations and maintain existing sales orders, acknowledging processing of order changes to customers
Investigate and verify the accuracy of all debit and credit adjustments to customer accounts
Prepare and submit quotations, including quote tracking and necessary follow-up to finalize sales
Advise/suggest the best product application to meet customer needs
Support field sales and regional services centers.
Requirements:
Experience of at least 2 years in a Sales Support role within the Manufacturing industry
Skilled in Inventory Analysis and Inventory Planning