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Are you a technically minded professional who thrives on solving complex problems and building strong customer relationships? We are seeking an autonomous, technically sharp Inside Sales Representative to join our team in Sudbury. In this role, you will not just be taking orders—you will act as a vital technical resource, providing comprehensive engineering consultation and collaboration directly to our clients. You will manage an assigned portfolio of customers, working closely with Outside Sales Representatives and reporting directly to the Branch Manager to drive regional growth.
Job Responsibility
Autonomously assess customer needs and provide first-class technical and commercial support
Prepare accurate technical quotations for conventional products and rigorously follow up on quotes delegated by Outside Sales Reps
Serve as the primary internal contact for an assigned clientele, building deep relationships to understand their unique industrial needs
Source and generate purchase orders for non-stock conventional products or special supplier-priced items
Maintain accurate, up-to-date customer records and pipeline data utilizing Zoho CRM
Keep up-to-date on our expanding portfolio of industrial automation products and services
Requirements
3–5 years of experience is preferred (junior candidates are welcome to apply)
Minimum 2 years in a similar industrial/sales environment is an asset
Experience in sales, instrument selection, or industrial automation applications
Proficiency with Zoho CRM (or a similar CRM system) and the Microsoft Office suite
High level of autonomy, excellent organizational skills, and the ability to manage a variable workload
Exceptional oral, written, and interpersonal communication skills with a strong desire to serve customers
College Diploma or Degree in Electrical Engineering Technology
Degree/Diploma in Instrumentation & Control Engineering
Degree/Diploma in Instrumentation Technician programs
Alternatively: College degree in Building Mechanics, Mechanical Engineering, or a related technical discipline
What we offer
Profit Sharing: Up to 20% of your base salary
Retirement: Employer-contributed pension plan
Time Off: Vacations and mobile days
Health: Complete Group Insurance Program
Perks: Job-specific technical training and a stable, collaborative, and values-driven team environment