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We are seeking an Inside Sales Representative to join our team of professionals in our branch location for a Monday - Friday, day shift role, selling and supporting our customers with a large variety of cabinet-making and storage solution products.
Job Responsibility:
Inside sales development for a portion of the local sales region
Represent Richelieu products, primarily serving the cabinet-making industry
Assist customers by phone, email, and in person
Research and place orders for building materials products
Learn and stay abreast of products, changes, and trends within woodworking, kitchen & bath design, and cabinet making
Seek out new business opportunities with customers via phone, placing orders and providing sales quotes
Work closely with outside sales representatives with customer orders and quotes
Research pricing and availability for various items
Research product solutions for customers to solve field-project issues
Maintain and uphold Richelieu's Five Core Values
Strive to achieve and surpass company sales objectives
May require lifting/pushing/carrying items up to 50 pounds
Requirements:
Motivated, customer-focused individual
Adaptive, responsive to customer and team inquiries
Excellent communicator by phone, email, and in person
Prior inside sales or customer service experience helpful
Inside telesales experience preferred in the industrial market
Knowledge of woodworking, cabinetry, kitchen/bath design, architectural hardware, or related building materials helpful
Strong problem-solving skills
Able to prioritize tasks
Organized
Highly comfortable with technology (uses AS400 database software daily)
Strong sense of drive and creativity
Ability to communicate persuasively and informatively
Proficiency with Microsoft Office applications (Word, Outlook, Excel)
AS400 experience helpful, but not required
Nice to have:
Prior inside sales or customer service experience
Inside telesales experience in the industrial market
Knowledge of woodworking, cabinetry, kitchen/bath design, architectural hardware, or related building materials
AS400 experience
What we offer:
Group insurance program (medical, dental, vision, life, disability, etc.)
Employee Stock Purchase Plan with employer matching