Inside Sales Representative Job at Allied Universal® (Carrollton)

Job Description

Allied Universal® is hiring a Inside Sales Representative (ISR). The Inside Sales Representative (ISR) is a driven inside sales professional passionate about technology and customer success. The Inside Sales Representative will play a pivotal role in driving growth by connecting with inbound B2B clients, qualifying leads, and closing transactional technology sales. This role collaborates with cross-functional teams to deliver tailored solutions and ensure seamless customer experience from initial contact to post-sale support.

Job Responsibility

Respond promptly to inbound b2b client referrals from existing clients and internal teams
Conduct discovery calls to assess customer needs and recommend Allied Universal Technology Services solutions (video surveillance, access control, alarm monitoring, managed services)
Present clear, value-driven proposals and pricing quotes to prospective clients
Create and manage quotes using approved tools (e.g., WeSuite)
Maintain accurate records and opportunity notes in CRM (Salesforce)
Track key performance indicators (KPIs) such as lead response time, conversion rate, win rate, bookings, and sales cycle time
Participate in weekly pipeline and forecast reviews with the Inside Sales Manager
Coordinate with operations, technology integration, and client success teams for smooth transitions and customer satisfaction
Ensure clear documentation of scope and expectations throughout the sales process
Deliver a professional, responsive experience across calls, emails, and digital channels
Support contracting using standard terms and addenda
Adhere to AUTS sales process controls, documentation standards, and data quality requirements

Requirements

Must possess one of the following: Bachelor’s degree in Business or related field
Associate’s degree in Business or related field, with 2+ years of inside sales experience
High school diploma with 4+ years of inside sales experience
Minimum of one (1) year of B2B inside sales experience
Proficiency in Salesforce or comparable CRM tools and Microsoft Office
Excellent communication and interpersonal skills
Demonstrated consultative selling capability—discovery, objection handling, solution fit, and closing
Highly organized, detail oriented and goal driven
Adaptable to fast-paced, growth-oriented environments.

Nice to have

Experience in security technology, SaaS, or B2B technology sales
Exposure to integrated guarding and technology solution sales or managed services environments
Background in process improvement, change management, or sales enablement initiatives

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Allied Universal® - All Job Offers