Inside Sales Representative Job at Builders FirstSource (Elizabeth)

Inside Sales Representative

Builders FirstSource

Location:

Category:
Sales

Contract Type:
Employment contract

Salary:

24.00 - 28.00 USD / Hour

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Job Description:

Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

Job Responsibility:

Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.
Actively engages in selling company products/services and related items.
Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).
Enters orders into system and schedules delivery of products.
Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.
Participates in coordinating and conducting customer workshops.
Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
Assists with store housekeeping, signage, stocking, inventory control, and other related activities.
Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers
attends periodic safety meetings as required
may recommend changes to improve safety procedures.

Requirements:

High school diploma or General Education Degree (GED) and six (6) months sales-related experience
or equivalent combination of education and experience.
Knowledge of company products, competitor’s products and company standards
Knowledge of company product pricing, discount and estimating formulas and guidelines
Good verbal and written communication skills
Demonstrates strong detail orientation skills
Strong customer service skills
Knowledge of basic sales techniques, concepts and the ability to influence and persuade
Proficient in Microsoft Office Suite and an enterprise resource planning (ERP) program
Knowledge of and ability to use motorized and non-motorized material handling equipment