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Our client, a dynamic and well-established leader in technical distribution, is looking for an Inside Sales Representative to join their high-performing team in Ville Saint-Laurent. In this role, you will be the key point of contact for an upscale B2B clientele. This position blends technical needs assessment, tailored commercial solutions, and meticulous order management, offering an exciting day-to-day challenge at the core of the company's operations.
Job Responsibility
Professionally respond to inquiries and quote requests from commercial clients via phone and email
Analyze clients' specific needs to identify and recommend the appropriate technical parts
Generate accurate commercial quotes and conduct the necessary follow-ups to maximize sales conversion
Enter and process orders within the company's ERP system, ensuring the accuracy of billing and shipping data
Collaborate closely with the warehouse and outside sales departments to guarantee delivery deadlines are met
Provide top-tier after-sales service by proactively resolving issues with a strong focus on customer satisfaction
Requirements
Proven track record in an inside sales, B2B customer service, or technical support role within a wholesale or distribution environment
Strong aptitude for learning technical product catalogs and inventory management systems (ERP)
Excellent communication skills, sharp organizational abilities, and the capacity to work effectively under pressure
Results-driven mindset, strong team spirit, and consistent administrative rigor
Language Skills: Excellent command of both French and English (written and spoken) is required
What we offer
Competitive base salary between $50,000 and $55,000 per year, commensurate with experience
Comprehensive group insurance plan covering health, vision, and dental care
Paid annual vacation and personal leave days to support work-life balance
Collaborative work environment focused on professional development and continuous training
Strategic and easily accessible location within Ville Saint-Laurent