Inside Sales Representative Job at Randstad (Montréal)

Job Description

We are looking for a high-energy, dedicated Inside Sales Representative to join a global industry leader. This isn’t your typical "call center" role, it is a professional, consultative sales position where you act as a true business partner to your clients. In this role, you aren’t just capturing orders; you are a territory owner responsible for market disruption, strategic upselling, and driving long-term profitability for your retail partners. If you thrive in a fast-paced environment and enjoy a multi-touch, relationship-based sales cycle, we want to hear from you.

Job Responsibility

Manage and grow your assigned sales territory by supporting current customers and reaching out to new ones to help expand our presence and drive results
Understand what business clients need and recommend the right products or services, while working with them on pricing and basic contract details
Act as a subject matter expert on product knowledge and market trends to recommend solutions that drive retailer profitability
Proactively identify new opportunities and monitor competitor activity to help us "win through disruption" within your territory
Provide ongoing support after the sale by answering questions, helping with any issues, and making sure customers stay satisfied and feel taken care of
Partner with clients on inventory management, ensuring optimal stock levels and managing Suggested Order Quantities
Lead business discussions regarding brand messaging, tax increases, and holiday planning
Handle sales agreements, keep customer accounts organized, and help coordinate orders, pricing, and service to keep everything running smoothly
Manage the order-to-cash process to ensure clients receive orders On Time and In Full (OTIF)
Utilize SAP and Genesys to maintain accurate account data and provide reporting on cycle activities

Requirements

Meticulous & Detail-Oriented: You have a "get it right the first time" mentality
Agile Communicator: Ability to manage priorities, work under tight timelines, and thrive under pressure
Solution-Driven: You look for proactive answers when confronted with business challenges
Tech-Fluent: Comfortable using CRM/Database software like SAP and Genesys
Bilingualism (French and English) is required due to regular communication with internal and external stakeholders across Canada and internationally