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Robert Half Logo Robert Half · Sales

Inside Sales Representative

United States, Concord Employment contract · Job Posted June 10, 2026
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Job Description

We are looking for a motivated Inside Sales Representative to join a healthcare-focused team. This contract-to-permanent opportunity is ideal for someone beginning a sales career who enjoys helping individuals and families make informed decisions that support safety and independence. In this role, you will engage with warm inbound and marketing-generated leads, provide thoughtful guidance on available solutions, and build trust through consultative conversations. The position offers training, coaching, and a strong path for career growth while contributing to meaningful outcomes for customers. After 90 days, you will be eligible to start earning commission in additional to your hourly pay. This position does require Saturday availability, as well as M-F 6am start time availability. This role is hybrid, with three days in office.

Job Responsibility

  • Engage with inbound and marketing-generated prospects to understand their needs and recommend suitable products, pricing, and service options
  • Conduct consultative sales conversations with older adults, caregivers, and family members, addressing questions related to dependability, ease of use, and overall value
  • Turn promising opportunities into new customer accounts by clearly explaining benefits and helping prospects make timely purchasing decisions
  • Maintain accurate records of customer interactions, lead details, and sales progress within company systems
  • Manage ongoing follow-up activities to keep prospects engaged and move opportunities through the sales pipeline
  • Achieve daily outreach expectations, conversion benchmarks, and revenue goals in a fast-paced sales environment
  • Partner with colleagues and leadership to share feedback on prospect behavior, common objections, and lead performance trends

Requirements

  • Entry-level or up to 2 years of experience in inside sales, customer service, call center, retail, or a related customer-facing setting
  • Strong verbal communication skills with the ability to listen carefully, respond with empathy, and guide conversations effectively
  • Comfortable managing a high volume of calls and balancing multiple customer interactions throughout the day
  • Results-driven approach with an interest in developing a long-term career in sales
  • Basic computer skills and the ability to learn company platforms and sales tools quickly
  • Interest in healthcare, senior support services, or other mission-oriented products is preferred
  • Ability to build rapport quickly and remain organized with follow-up and pipeline management

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
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