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We are looking for an Inside Sales Representative to join a growing team in Cypress, California in a contract-to-permanent position. This role is suited for someone who enjoys building customer relationships, identifying revenue opportunities, and supporting sales growth through proactive outreach. The ideal candidate brings a strong background in inside sales and a sharp understanding of retail buying patterns, with the ability to turn leads into long-term business.
Job Responsibility:
Develop and maintain relationships with customers through consistent phone, email, and virtual outreach to expand account activity
Identify opportunities to grow revenue by promoting relevant products, upselling effectively, and encouraging repeat business
Partner with retail buyers and customer contacts to understand purchasing needs, timelines, and product preferences
Track sales activity, maintain accurate account information, and follow up on quotes, orders, and open opportunities
Work toward annual sales objectives by managing a pipeline of prospects and prioritizing high-value accounts
Collaborate with internal teams to ensure smooth order processing, product availability, and timely customer support
Requirements:
Experience in inside sales, account development, or a similar customer-facing sales role
Demonstrated ability to increase sales through proactive outreach, relationship management, and solution-based selling
Familiarity with retail buying processes and the ability to support customer purchasing decisions effectively
Strong communication and negotiation skills with a detail-oriented and persuasive approach
Ability to manage multiple accounts, maintain sales momentum, and meet performance goals
Comfort using sales tracking tools, CRM systems, and standard business software