Inside Sales Representative Jobs

Inside Sales Representative

Randstad

Location:
Canada, Dorval

Category:
Sales

Contract Type:
Employment contract

Salary:

62000.00 - 67800.00 CAD / Year

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Job Description:

This key role involves managing the complete sales cycle for industrial pipes, valves, and fittings (PVF). You will operate at the intersection of customer service and technical support, mainly managing existing accounts (farming). Tasks include managing submissions, obtaining supplier pricing, and collaborating with the external team.

Job Responsibility:

Preparing and managing detailed and complex submissions for PVF products (pipes, valves, fittings), ensuring the accuracy of prices and technical specifications
Responding to technical and commercial inquiries from clients via phone and email, acting as the first specialized point of contact for technical sales
Processing customer orders from A to Z in the ERP/CRM system, including inventory verification, delivery time confirmation, and logistics follow-up
Providing proactive technical support to clients to help them select the appropriate products for their specific industrial applications
Maintaining and developing solid trust-based relationships with existing customers, contributing to retention and the increase of recurring sales
Collaborating closely with Outside Sales Representatives to support territory strategies and achieve overall sales objectives
Managing complaints and returns professionally and efficiently, ensuring continuous customer satisfaction
Updating and organizing product documentation and customer files, ensuring an accurate database for the Sales team

Requirements:

A minimum of 3 to 5 years of significant experience in an inside sales or technical sales support role in the industrial or technical distribution sector (PVF, equipment, HVAC)
Working knowledge of ERP/CRM systems and proficiency in office tools (Office suite, especially Excel)
Excellent bilingual communication skills (English/French) and the ability to quickly build rapport and trust
A strong results orientation and demonstrated ability to work under pressure in a fast-paced environment
Proactivity and autonomy to take ownership of files and see them through to completion without constant supervision
Highly developed team spirit and a willingness to collaborate closely with support, logistics, and warehouse colleagues
College (DEC) or university diploma in a relevant field (e.g., administration, mechanical or industrial engineering, or related field)
Work experience demonstrating job stability is strongly preferred (commitment of 3 years or more with previous employers)

Nice to have:

Solid understanding or knowledge of industrial piping, valve, and fitting products (PVF knowledge is a major asset)
A background in Mechanical Engineering or equivalent experience in technical/industrial distribution

What we offer:

Profit-sharing program (up to 2%)
Comprehensive employee benefits package (group insurance, RRSP or other) after the probationary period
Work environment focused on collaboration, continuous learning, and career development in Sales
Opportunities for ongoing product training to perfect your technical knowledge specific to the PVF industry
Personalized support from your expert Randstad recruiter, who will accompany you through every step of the process
Possibility to advance your career toward account management or outside sales roles

Additional Information:

Job Posted:
December 20, 2025

Expiration:
February 09, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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