Inside Sales Representative

• Engage with inbound and marketing-generated prospects to understand their needs and recommend appropriate products, pricing, and service options
• Build trusted relationships with older adults, caregivers, and family members by addressing questions related to safety, ease of use, and dependability
• Turn promising opportunities into new business by presenting value effectively and encouraging timely decision-making when suitable
• Record customer conversations, lead updates, and sales activity accurately in company platforms to maintain a reliable pipeline
• Maintain regular follow-up with prospective customers to keep them engaged throughout the sales process
• Work toward daily outreach expectations, conversion benchmarks, and revenue goals in a performance-driven environment
• Partner with colleagues and sales leadership to share feedback on customer objections, lead trends, and overall campaign quality

• Entry-level or 0-2 years of experience in sales, customer support, call center, retail, or a related customer-facing setting
• Strong verbal communication skills with the ability to listen carefully, respond with empathy, and influence purchasing decisions
• Confidence working in a high-call-volume environment while managing multiple customer interactions each day
• Results-driven approach with a strong interest in developing a long-term career in sales
• Basic computer skills and the ability to quickly learn internal systems and sales tools
• Interest in healthcare, support services, or other purpose-driven products is preferred

Interest in healthcare, support services, or other purpose-driven products is preferred

• Medical
• vision
• dental
• life and disability insurance
• 401(k) plan