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Inside Sales Representative

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Gallagher Group

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Location:
United Kingdom , Warwick

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

We’re looking for an Inside Sales Representative to join our Gallagher Security team in Warwick. This role plays a pivotal part in Gallagher Security’s Care Plan, acting as the first point of contact for all enquiries and renewals across Europe. You’ll engage directly with customers, internal sales teams, and channel partners to identify upgrade opportunities, provide tailored solutions, and build lasting relationships. You’ll play a key role in helping customers stay current with our technology by connecting them with the right products, services, and support options.

Job Responsibility:

  • Act as the first point of contact for all Care Plan enquiries and renewals via phone, email, and other channels
  • Identify upgrade opportunities through proactive engagement with customers and database insights
  • Prepare accurate quotes and proposals for hardware and software upgrades
  • Communicate the benefits of Gallagher’s Care Plan and technology enhancements
  • Collaborate closely with sales, marketing, and operations teams to convert opportunities into action
  • Maintain database accuracy and follow up on Care Plan renewals and legacy system upgrades
  • Support marketing initiatives and promotional campaigns that drive customer engagement
  • Provide monthly reporting and insights on upgrade performance and progress

Requirements:

  • Previous experience in an inside sales, sales support, or customer support role (2+ years desirable)
  • Experience with SaaS, software maintenance or subscription based offerings
  • Confidence engaging with customers and partners, including proactive outreach and relationship building
  • Commercial acumen and ability to identify upsell opportunities
  • Experience with CRM systems, SAP, Outlook and MS Office
  • Excellent communication and presentation skills across a range of audiences
  • A proactive, self-driven approach with the ability to work cross-functionally and influence outcomes
  • A second European language is advantageous but not essential

Nice to have:

A second European language is advantageous but not essential

What we offer:
  • Competitive salary and bonus opportunities
  • Strong team spirit – enjoy social activities, team-building events, and team lunches throughout the year
  • A sustainability programme – get involved in volunteering with our supported charities and make a difference

Additional Information:

Job Posted:
April 25, 2026

Expiration:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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