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Inside Sales Representative - Water Quality

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Therma-Tru

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Location:
United States , Remote

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Category:

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Contract Type:
Not provided

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Salary:

35000.00 - 55000.00 USD / Year

Job Description:

As an Inside Sales Representative for our Springwell brand, you’ll help homeowners across the U.S. gain confidence in their water by guiding them to the right high-performance filtration and treatment solutions. You’ll manage a high volume of inbound inquiries via phone, chat, and email, while using consultative selling techniques to recommend tailored, trustworthy solutions.

Job Responsibility:

  • Engage inbound prospects via phone, chat, email, and scheduled follow-ups
  • Conduct structured, needs-based discovery to understand customer water quality concerns
  • Educate customers on Springwell products and solutions in a clear, consultative manner
  • Recommend system configurations aligned to customer needs, budget, and installation requirements
  • Progress assigned opportunities through defined sales stages toward close
  • Maintain accurate, timely CRM records including call notes, follow-ups, and pipeline activity
  • Continuously build product knowledge, including system capabilities, installation factors, and competitive alternatives
  • Deliver a professional, trust-building customer experience that drives conversion and long-term brand credibility.

Requirements:

  • Associate Inside Sales Representative: 1+ years of experience in sales, customer service, or another customer-facing role
  • Demonstrated ability to communicate clearly, ask thoughtful questions, and build rapport
  • Strong listening skills and willingness to follow structured discovery and sales processes
  • Coachable mindset with the ability to absorb feedback and apply it quickly
  • Comfort handling inbound calls and managing multiple leads in a fast-paced environment.
  • Inside Sales Representative: 2+ years of inside sales experience with documented performance results
  • Proven ability to independently manage a full sales cycle from qualification through close
  • Strong needs-based discovery and objection-handling skills
  • Experience selling higher-consideration or consultative products (not just transactional)
  • Ability to manage high inbound lead volume while maintaining conversion discipline
  • Proficiency using CRM systems to manage pipeline, follow-ups, and forecasting.
  • Senior Inside Sales Representative: 4+ years of Water Quality sales experience with a consistent record of exceeding quota
  • Demonstrated success selling higher-ticket, consultative solutions with longer or more complex decision cycles
  • Advanced discovery skills, including diagnosing nuanced customer needs and constraints
  • Ability to independently manage complex pipelines, edge cases, and escalations
  • Proven capability to influence others through coaching, deal reviews, or process input
  • Strong business judgment and comfort making decisions with limited guidance.

Nice to have:

  • Background in selling water treatment, home services, or other technical home-improvement systems (e.g., HVAC, solar)
  • Deep understanding of residential water quality concerns and installation requirements.
What we offer:
  • Robust health plans
  • Market-leading 401(k) program with a company contribution
  • Product discounts
  • Flexible time off benefits
  • Adoption benefits
  • Numerous ERGs (Employee Resource Groups).

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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