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Inside Sales Representative - Talent Pool

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Randstad

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Location:
Canada , Brantford

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Category:
Sales

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Contract Type:
Not provided

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Salary:

50000.00 - 60000.00 USD / Year
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Job Description:

Looking for a fresh challenge where you can take true ownership of your work and grow alongside a tight-knit team? We are partnering with a leading North American distributor in the specialized parts and trailer industry to find a dynamic Inside Sales Representative for their Brantford branch. If you love the fast pace of distribution and have a natural talent for building relationships, problem-solving, and driving sales growth, this is your next career move. You will not be limited to a single account; instead, you will have the opportunity to manage and expand a diverse portfolio of clients.

Job Responsibility:

  • Drive the Order Cycle: Act as the primary, reliable point of contact for B2B clients, seamlessly guiding them from initial inquiry through to final delivery
  • System Management: Accurately enter and process high-volume incoming orders using the Microsoft Dynamics 365 (D365) ERP system
  • Consult & Upsell: Actively listen to customer needs and leverage your product knowledge to recommend complementary items, upgrades, and technical solutions
  • Rapid Problem Solving: Tackle customer inquiries, warranty claims, and return requests head-on, aiming for resolutions within a 24-hour window
  • Proactive Outreach: Make scheduled weekly outbound calls to existing clients to coordinate deliveries and spotlight new featured promotions
  • Team Collaboration: Work closely in an easy-going but fast-paced environment alongside a 15-person team that includes warehouse staff, billing, and management

Requirements:

  • A minimum of 2 years of solid, hands-on experience in sales and customer service
  • Independence & Drive: The ability to thrive autonomously, take initiative, and build your own efficient workflows with minimal hand-holding
  • Tech-Savviness: Strong overall computer skills. Previous experience with Microsoft 365 or D365 is a massive advantage
  • Communication: Exceptional English proficiency (both verbal and written) to clearly articulate information to clients and colleagues
  • Niche Knowledge: A background or interest in trailer parts, RVs, wheels, or general industrial distribution is highly preferred
  • Clearance: Must be able to successfully pass a mandatory criminal background check

Nice to have:

  • Previous experience with Microsoft 365 or D365
  • A background or interest in trailer parts, RVs, wheels, or general industrial distribution
What we offer:
  • Comprehensive group benefits plan (medical, dental, vision, and travel) with 75% of the premiums paid by the employer after 3 months
  • RRSP matching program of up to 4% after 3 months of employment
  • 2 weeks of starting vacation, with the possibility to negotiate up to 3 weeks
  • Free on-site parking
  • Business-casual dress code
  • Tangible pathways for career advancement into outside sales or operations

Additional Information:

Job Posted:
May 05, 2026

Expiration:
June 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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