CrawlJobs Logo

Inside Sales Representative - Retention

United States 46000.00 - 56000.00 USD / Year · Job Posted February 21, 2026
Apply Position
Job Link Share

Job Description

Aura is on a mission to create a safer internet. In a world where our lives are increasingly online, Aura's category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly. This is an exciting phase at Aura, and our team of over 400 people worldwide is guided by a leadership slate that's successfully grown startups into multi-billion dollar organizations. We're building some new teams and are hiring full-time Inside Sales Representatives - Retention, to kick these teams off. These are work-from-home, remote positions. We're looking for some hungry, ambitious candidates who want to take the first step in kicking off their SaaS career!

Job Responsibility

  • Take inbound customer cancellation calls and retain them as an Aura customer
  • Make daily outbound calls to existing Aura customers with failed subscription payments
  • Ensure a high level of customer satisfaction through proactive support and active listening
  • Address customer concerns and provide solutions
  • Master evangelizing Aura's story and mission to customers
  • Consult with customers on best practices to better protect their online identity
  • Identify retention and upsell opportunities by aligning Aura's Identity, Privacy and Security solutions with the customer's unique needs
  • Proactively improve knowledge of industry best practices and recent events to ensure you are a trusted resource for customers

Requirements

  • 1-2 years of sales/retention experience (or equivalent experience) where you consistently meet/exceed performance metrics
  • You love talking to people and are naturally engaging
  • You're self-motivated and know how to push yourself to achieve goals
  • You're a team player and know how to win within a team environment
  • You are a self-starter, have a strong business acumen allowing you to think quickly and creatively on your feet to solve customer needs

What we offer

  • competitive pay
  • generous health and wellness benefits
  • retirement savings plans
  • parental leave

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Inside Sales Representative - Retention

8 matching positions

Inside Sales Representative

About us: We have been in business since 1987. We are a B2B organization that pu...
Location
Location
United States , Oklahoma City
Salary
Salary:
50000.00 - 75000.00 USD / Year
pacebutler.com Logo
PaceButler Corp.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent customer service abilities
  • Strong closing skills
  • Proficiency in sales techniques
  • Analytical skills for market research and data analysis
  • Experience in phone sales and client retention
  • Account management expertise
  • Experience in B2B sales
  • Knowledge of marketing strategies
  • Ability to conduct outbound calling is required
  • Inside sales: 3 years (Preferred)
Job Responsibility
Job Responsibility
  • You will be buying used cell phones from corporations and other entities nationwide via our Oklahoma City office
  • You will make outbound calls, send emails, use our extensive database, and locate other resources to develop accounts
  • Work an assigned 2,000+ accounts
What we offer
What we offer
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance
  • 401(k)
  • Fulltime
Read More
Arrow Right

Inside Sales Representative

The Virtual Sales Representative (VSR) is responsible for managing an assigned b...
Location
Location
United States , Saint Louis; Cincinnati
Salary
Salary:
Not provided
valvoline.com Logo
Valvoline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–3 years of customer service, inside sales, or outside sales experience preferred
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Computer proficiency
  • CRM experience preferred
  • High school diploma required
  • Bachelor’s degree preferred
  • Must be authorized to work in the United States
Job Responsibility
Job Responsibility
  • Manage an assigned book of business
  • act as the main point of contact for customers within your portfolio
  • Ensure high customer satisfaction and retention through proactive engagement and problem resolution
  • Communicate primarily through phone, email, and digital channels
  • Some physical store visits as needed
  • If issues arise “in-store,” collaborate with the Region Manager to ensure quick resolution
  • Protect existing revenue while identifying opportunities for growth within the assigned accounts
  • Utilize CRM systems to manage customer interactions, record activities, and track performance metrics
  • Regularly use Learning Management Systems (LMS), webinars, and Valvoline Certification (V-Cert) classes to stay informed on product knowledge and sales best practices
  • Work closely with outside sales, marketing, and customer service to align customer retention and growth strategies
  • Fulltime
Read More
Arrow Right

Inside Sales Representative

The Virtual Sales Representative (VSR) is responsible for managing an assigned b...
Location
Location
United States , Noblesville; Rochester
Salary
Salary:
Not provided
valvoline.com Logo
Valvoline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–3 years of customer service, inside sales, or outside sales experience preferred
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Computer proficiency
  • CRM experience preferred
  • High school diploma required
  • Bachelor’s degree preferred
  • Must be authorized to work in the United States
Job Responsibility
Job Responsibility
  • Manage an assigned book of business
  • act as the main point of contact for customers within your portfolio
  • Ensure high customer satisfaction and retention through proactive engagement and problem resolution
  • Communicate primarily through phone, email, and digital channels
  • Some physical store visits as needed
  • If issues arise “in-store,” collaborate with the Region Manager to ensure quick resolution
  • Protect existing revenue while identifying opportunities for growth within the assigned accounts
  • Utilize CRM systems to manage customer interactions, record activities, and track performance metrics
  • Regularly use Learning Management Systems (LMS), webinars, and Valvoline Certification (V-Cert) classes to stay informed on product knowledge and sales best practices
  • Work closely with outside sales, marketing, and customer service to align customer retention and growth strategies
  • Fulltime
Read More
Arrow Right

Inside Sales Representative

The Virtual Sales Representative (VSR) is responsible for managing an assigned b...
Location
Location
United States , Arlington
Salary
Salary:
Not provided
valvoline.com Logo
Valvoline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–3 years of customer service, inside sales, or outside sales experience preferred
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Computer proficiency
  • CRM experience preferred
  • High school diploma required
  • Bachelor’s degree preferred
  • Must be authorized to work in the United States
Job Responsibility
Job Responsibility
  • Manage an assigned book of business
  • act as the main point of contact for customers within your portfolio
  • Ensure high customer satisfaction and retention through proactive engagement and problem resolution
  • Communicate primarily through phone, email, and digital channels
  • Some physical store visits as needed
  • If issues arise “in-store,” collaborate with the Region Manager to ensure quick resolution
  • Protect existing revenue while identifying opportunities for growth within the assigned accounts
  • Utilize CRM systems to manage customer interactions, record activities, and track performance metrics
  • Regularly use Learning Management Systems (LMS), webinars, and Valvoline Certification (V-Cert) classes to stay informed on product knowledge and sales best practices
  • Work closely with outside sales, marketing, and customer service to align customer retention and growth strategies
  • Fulltime
Read More
Arrow Right

Inside sales representative

The Virtual Sales Representative (VSR) is responsible for managing an assigned b...
Location
Location
United States , Willow Springs
Salary
Salary:
Not provided
valvoline.com Logo
Valvoline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–3 years of customer service, inside sales, or outside sales experience preferred
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Computer proficiency
  • CRM experience preferred
  • High school diploma required
  • Bachelor’s degree preferred
  • Must be authorized to work in the United States
Job Responsibility
Job Responsibility
  • Manage an assigned book of business
  • act as the main point of contact for customers within your portfolio
  • Ensure high customer satisfaction and retention through proactive engagement and problem resolution
  • Communicate primarily through phone, email, and digital channels
  • Collaborate with the Region Manager to ensure quick resolution of in-store issues
  • Protect existing revenue while identifying opportunities for growth within the assigned accounts
  • Utilize CRM systems to manage customer interactions, record activities, and track performance metrics
  • Regularly use Learning Management Systems (LMS), webinars, and Valvoline Certification (V-Cert) classes to stay informed on product knowledge and sales best practices
  • Work closely with outside sales, marketing, and customer service to align customer retention and growth strategies
  • Participate in occasional outbound prospecting initiatives at the direction of sales leadership
  • Fulltime
Read More
Arrow Right

Inside Sales Manager

Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group,...
Location
Location
Morocco , Casablanca
Salary
Salary:
Not provided
arrow.com Logo
Arrow Electronics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience as a Senior Inside Sales Representative, Team Leader, or similar role in tech/SaaS
  • Strong knowledge of subscription-based models, renewal cycles, and customer retention
  • Experience in partner-led or channel-driven sales environments
  • Strong coaching, communication, and organizational skills
  • Ability to prioritize effectively in a fast-paced environment
  • Data-driven mindset with strong analytical and reporting skills
  • Proficiency with CRM tools (Salesforce or equivalent)
  • Fluent in English and German
Job Responsibility
Job Responsibility
  • Manage and support a team of Inside Sales Representatives focused on renewals, upsell, and churn prevention
  • Drive daily and weekly execution through huddles, performance tracking, and structured follow-up on renewal opportunities
  • Coach team members, provide ongoing feedback, and manage escalations to ensure target achievement
  • Foster a culture of accountability, ownership, and customer excellence while maintaining strong team morale
  • Ensure consistent execution of the renewal process starting 120 days prior to contract expiration
  • Monitor pipeline health, renewal timelines, outreach cadence, and KPI performance (renewal rate, churn, pipeline coverage)
  • Identify risks or gaps and escalate appropriately to the senior Inside Sales Manager
  • Conduct regular performance reviews and contribute to individual development plans
  • Ensure CRM accuracy, adherence to sales processes, and proper opportunity tracking
  • Share insights, trends, and field feedback with management
What we offer
What we offer
  • Social advantages: CNSS, CIMR, Health insurance
  • Very good working atmosphere in a team of passionate collaborators
  • Work culture where you can make an impact
  • Dynamic environment with a friendly work atmosphere
  • Interesting career development opportunities in a quickly growing environment
  • Working within an international organization, recognized worldwide in its sector
  • Fulltime
Read More
Arrow Right

Inside Sales Representative - Retention

Aura is on a mission to create a safer internet. In a world where our lives are ...
Location
Location
United States
Salary
Salary:
46000.00 - 56000.00 USD / Year
aura.com Logo
Aura
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-2 years of sales/retention experience (or equivalent experience) where you consistently meet/exceed performance metrics
  • You love talking to people and are naturally engaging
  • You're self-motivated and know how to push yourself to achieve goals
  • You're a team player and know how to win within a team environment
  • You are a self-starter, have a strong business acumen allowing you to think quickly and creatively on your feet to solve customer needs
Job Responsibility
Job Responsibility
  • Take inbound customer cancellation calls and retain them as an Aura customer
  • Make daily outbound calls to existing Aura customers with failed subscription payments
  • Ensure a high level of customer satisfaction through proactive support and active listening
  • Address customer concerns and provide solutions
  • Master evangelizing Aura's story and mission to customers
  • Consult with customers on best practices to better protect their online identity
  • Identify retention and upsell opportunities by aligning Aura's Identity, Privacy and Security solutions with the customer's unique needs
  • Proactively improve knowledge of industry best practices and recent events to ensure you are a trusted resource for customers
What we offer
What we offer
  • competitive pay
  • generous health and wellness benefits
  • retirement savings plans
  • parental leave
  • Fulltime
Read More
Arrow Right

Inside Sales Representative

We are looking for a motivated and results-driven Inside Sales Representative to...
Location
Location
United States , Gardena
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years of sales experience with a proven track record of generating revenue, preferably in metal sales or manufacturing
  • Familiarity with industries such as aerospace, defense, medical, semiconductor, hydraulics, oil & gas, or industrial equipment
  • Knowledge of metal alloys, including aluminum, stainless steel, alloy steel, carbon/tool steel, and titanium, is preferred
  • Experience with machining processes like turning, drilling, and milling is a plus
  • Strong skills in sales presentations, effective communication, and relationship management
  • Proficiency in utilizing company systems for quoting and sales processes
  • Demonstrated reliability, organization, and ability to work collaboratively in a team environment
  • Positive attitude and commitment to delivering high-quality results
Job Responsibility
Job Responsibility
  • Conduct proactive outbound sales calls to existing, dormant, and potential customers to identify and secure new business opportunities
  • Prepare and manage quotes, orders, RMAs, and related documentation efficiently within the company's system
  • Deliver exceptional customer service by handling order management, providing timely follow-ups, and resolving issues effectively
  • Collaborate with Production Control, Engineering, and other departments to ensure accurate delivery schedules and customer satisfaction
  • Research and source vendors and materials for external processing requirements
  • Maintain detailed and accurate records, process necessary paperwork, and create job travelers as required
  • Foster customer retention and drive referrals by maintaining consistent and effective communication
  • Represent the company at trade shows and participate in other sales-related events as needed
  • Execute additional tasks and responsibilities as assigned to support team objectives
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
  • Fulltime
Read More
Arrow Right