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Inside Sales Representative, ALPR

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Axon

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Location:
United States , Boston

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Category:
Sales

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Contract Type:
Not provided

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Salary:

67500.00 - 108000.00 USD / Year
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Job Description:

As an Axon Outpost/Lightpost–focused representative, you’ll be the go‑to product expert for all things ALPR—centered on our standalone Outpost/Lightpost solution and its related software workflows. You’ll support the entire East Small City inside sales team (~40 reps) by delivering high‑impact demos, helping scope and build accurate quotes, and answering customer questions so our reps can confidently close Outpost/Lightpost‑specific opportunities. Your work will directly accelerate pipeline velocity and deal quality for Axon’s ALPR product line.

Job Responsibility:

  • Be the product authority for ~40 West Small City inside sales reps—fielding questions on Outpost/Lightpost features, compatibilities, deployment models, pricing, warranty, and integrations with Axon software and broader public safety workflows
  • Deliver compelling product demos (phone/web and on‑site) tailored to law‑enforcement use cases—showing operational value, ROI, and how Outpost/Lightpost ALPR maps to mission outcomes (e.g., alerts, investigations, deterrence)
  • Quote and scope support: Build or assist with BoMs, SKUs, and pricing packages
  • guide reps on services, bundles, accessories (e.g., mounts/installation/connectivity), and renewals
  • ensure quoting accuracy and completeness
  • Deal coaching: Join customer calls to address technical/product questions, de‑risk objections, and recommend best‑fit Outpost/Lightpost configurations and deployment approaches
  • Enablement & training: Run regular enablement sessions for the West Small City team
  • maintain demo scripts, quick‑reference guides, and FAQs specific to Outpost/Lightpost
  • Partner coordination: Liaise with internal Product/Marketing and relevant ALPR ecosystem partners (as applicable) to stay current on releases, certifications, programs, and roadmaps
  • Asset & demo kit management: Maintain demo environments and loaner gear
  • coordinate POCs/pilots and post‑demo follow‑ups to drive conversion
  • CRM & process excellence: Log demo/quote activities in Salesforce
  • maintain opportunity notes, next steps, and ensure smooth handoffs to closing reps and post‑sale teams
  • Voice of the customer: Capture product feedback and common requests
  • funnel insights to Product and Ops to improve our Outpost/Lightpost portfolio and sales motion
  • Industry readiness: Attend trainings to deepen expertise in public safety ALPR operations, policies, privacy, and best practices

Requirements:

  • Bachelor’s degree or equivalent applicable experience
  • 1+ years in a sales, pre‑sales, sales engineering, or product specialist role (inside sales environment preferred)
  • Salesforce (or equivalent CRM) proficiency
  • comfort with quoting/CPQ tools
  • Proficiency with Microsoft Word, PowerPoint, Excel, and Outlook
  • Strong facilitation and demo skills over phone/web
  • polished written and verbal communication
  • Excellent time management
  • able to multi‑task across multiple reps and opportunities
  • Problem‑solving and creative thinking in a fast‑paced, self‑directed environment

Nice to have:

  • Familiarity with ALPR/fixed‑camera deployments, public safety use cases, and the Axon ecosystem
  • comfort discussing data retention/privacy considerations and investigative workflows
What we offer:
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • snacks in our offices

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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