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BrainWorks Logo BrainWorks · Sales

Inside Sales Operations Support Manager

United States, Sandy Springs · Job Posted March 21, 2026
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Job Description

This high-impact role is responsible for driving operational excellence, commercial discipline, and deal execution performance across the Machine Sales organization in Georgia. The organization is investing in a strong commercial operations leader who can bring structure, pricing rigor, and performance visibility to a complex, multi-branch sales environment. This role sits at the center of revenue execution — owning quoting strategy, pricing governance, margin protection, and sales performance analytics.

Job Responsibility

  • Develop and implement structured quoting and pricing processes aligned with corporate margin objectives
  • Support Regional Sales Managers with deal strategy, pricing guidance, and commercial recommendations
  • Partner cross-functionally to ensure alignment across sales, service, parts, and finance
  • Improve pipeline transparency, forecasting discipline, and sales velocity
  • Support complex customer pursuits, ensuring speed and accuracy without sacrificing profitability
  • Review, structure, and approve equipment deals to protect gross profit
  • Deploy OEM programs, incentives, and price protection strategies effectively
  • Balance competitive positioning with long-term margin sustainability
  • Provide scenario modeling and financial insight to support key deal decisions
  • Translate commercial data into actionable recommendations for leadership
  • Lead and develop Sales & Pricing Analysts, Deal Coordination staff, and Sales Administrators
  • Strengthen accountability, responsiveness, and service levels within the support organization
  • Identify workflow bottlenecks and implement process improvements
  • Standardize best practices across branches and regions
  • Ensure CRM and internal systems are leveraged consistently and accurately
  • Maintain accurate performance tracking, reporting, and dashboard visibility
  • Analyze trends in pricing, discounting, win/loss, and gross margin
  • Identify execution gaps and implement practical operational improvements
  • Develop metrics that drive field accountability and performance discipline
  • Support leadership decision-making through data-backed insights

Requirements

  • Bachelor’s degree in Business, Finance, Operations, or related field preferred
  • Experience in sales operations, commercial operations, pricing, or industrial equipment sales environments
  • Proven experience supporting or leading multi-region field sales organizations
  • Experience in heavy equipment, construction, or industrial distribution environments strongly preferred
  • Strong commercial and financial acumen with deep understanding of pricing and margin management
  • Proven ability to influence sales execution without direct field authority
  • Analytical mindset with the ability to convert data into strategic recommendations
  • Strong communication and stakeholder management skills
  • Ability to operate decisively in a fast-paced, performance-driven environment
  • High ownership mentality with urgency and accountability

Nice to have

  • Experience leading quoting or pricing governance functions
  • Familiarity with OEM pricing programs and competitive equipment markets
  • Experience improving forecast accuracy and sales funnel discipline
  • Background in multi-branch or high-volume equipment sales operations

What we offer

  • Competitive compensation with bonus potential
  • 401(k) with strong company match and profit sharing
  • Full medical, dental, and vision coverage
  • Paid holidays and personal time off
  • Wellness and financial wellness programs
  • Ongoing training and career development
  • Long-term advancement opportunity within a growing organization
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