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Inside Sales Operational Support

United States, San Mateo · Job Posted June 29, 2026
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Job Description

We are looking for someone new to the workforce with 0 - 2 years of experience, ideally with a degree in Business Administration. This company is a great company to start your career with. Free lunches, dinners, fully stocked kitchens, a game room, social hour every Friday, a barista on site, and much more.

Job Responsibility

  • Respond to 100 - 150 customer service tickets a day
  • Excited about running a consistent, routine process
  • Answering questions on our ticketing platform asked by the sales reps
  • Managing a long queue of questions
  • Excellent communication and coordination skills
  • Reaching out via email to people they haven't met before and trying to broker conflicts
  • Ability to understand and apply rules to different situations
  • Looking at the Rules of Engagement document and applying the rules to questions and conflicts

Requirements

  • 0 - 2 years of experience
  • ideally with a degree in Business Administration
  • Degree in Information Systems or Data Analytics
  • Has 1 to 2+ years of work experience or worked on campus while in school
  • Hands-on knowledge of Google Suite - especially Sheets
  • Foundational knowledge of Customer Relationship Management (CRM) - Ideally SalesForce

What we offer

  • Free lunches
  • dinners
  • fully stocked kitchens
  • a game room
  • social hour every Friday
  • a barista on site
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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