Inside Sales Manager

• Lead, coach, and develop a quota-bearing inside sales team, ensuring high performance and continuous skill advancement
• Establish a strong culture of accountability, ownership, and a “110%” performance mindset
• Create clear career progression pathways, positioning inside sales as a feeder system for field sales and broader commercial roles
• Attract, retain, and develop top talent by fostering an engaging, growth-oriented team environment
• Provide ongoing coaching in consultative selling, deal support, and business value articulation
• Act as an extension of field sales teams to increase capacity, coverage, and deal velocity across strategic accounts
• Support complex, multi-million-dollar pursuits by progressing opportunities, coordinating resources, and maintaining momentum throughout the sales cycle
• Enable field sellers to focus on high-value client engagement by offloading critical sales support activities
• Partner closely with Client Managers, Sales Specialists, and account teams to align on account strategies and execution
• Drive targeted pipeline creation aligned to strategic sales plays, priority industries, and growth initiatives
• Execute coordinated outreach and engagement strategies that support field-led pursuits and generate qualified opportunities
• Operationalize sales plays across the team with consistent messaging, targeting, and activity tracking
• Collaborate with marketing and sales leadership to refine campaigns and improve conversion rates
• Work closely with strategic partners, OEMs, and alliances to support co-sell motions and joint opportunity development
• Align inside sales activities with partner strategies to drive incremental pipeline and strengthen ecosystem engagement
• Support partner-influenced deals through coordination, communication, and execution discipline
• Support client relationships by ensuring responsiveness, follow-through, and alignment to client needs
• Serve as a key point of coordination for client interactions, inquiries, and ongoing engagement
• Assist in identifying upsell and cross-sell opportunities in collaboration with field sales
• Support renewal processes, pricing coordination, and contract-related activities to maintain client satisfaction and retention
• Drive consistent execution of sales processes, pipeline hygiene, and CRM discipline across the team
• Monitor key performance indicators (KPIs), activity metrics, and pipeline progression
• Provide regular reporting and insights to sales leadership on performance, trends, and opportunities for improvement
• Identify and implement process improvements to increase efficiency, scalability, and effectiveness

• Strong understanding of technology services and solutions, with the ability to support value-based conversations
• Proven ability to lead and develop high-performing inside sales or sales support teams
• Experience supporting complex enterprise sales environments and large-scale pursuits
• Ability to operate effectively in a highly collaborative, matrixed organization
• Strong communication, organizational, and coordination skills
• Proficiency in CRM platforms, sales tools, and data analysis
• Analytical mindset with strong problem-solving and decision-making capabilities
• Experience working in partner-driven or alliance-led sales environments is a plus
• Bachelor’s degree in Business, Sales, or a related field (or equivalent experience)
• Significant experience in inside sales leadership, sales operations, or sales support within a technology or professional services organization
• Demonstrated success leading quota-bearing or revenue-supporting teams
• Experience supporting enterprise sales teams and complex deal cycles
• Proven ability to drive performance, accountability, and team development
• Consistent track record of contributing to revenue growth and sales effectiveness
• Travel: As needed for business needs up to 50%

Experience working in partner-driven or alliance-led sales environments is a plus

• medical, dental, and vision insurance
• flexible spending or health savings account
• life, and AD&D insurance
• short-and long-term disability coverage
• paid time off
• employee assistance
• participation in a 401k program with company match
• additional voluntary or legally required benefits