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The Inside Sales Manager owns full-cycle inside sales to generate, qualify, and close standard deals within an assigned book of business. This role builds pipeline through targeted outreach and rapid follow-up, delivers tailored demos and proposals, negotiates within guardrails to signature, and maintains accurate CRM documentation while partnering with Marketing, Customer Success, and Partners on discrete GTM plays that increase qualified opportunities.
Job Responsibility:
Generate and follow up on new sales leads to build a robust and qualified sales pipeline
Manage the entire pipeline process, from initial contact and qualification through to deal closure
Deliver compelling, value-driven sales presentations and product demonstrations to potential and existing clients
Negotiate commercial terms and handle client objections to successfully close new business deals
Maintain accurate and up-to-date records of all sales activities and client data in the CRM system
Conduct continuous industry and market research to identify new opportunities and competitive threats
Participate in industry conferences and events to represent Duetto and drive lead generation
Collaborate with Sales, Marketing, Customer Success, and Partners on GTM plays to increase qualified pipeline and close-rates
Provide product feedback to Sales, Marketing, Customer Success, and Product teams, identifying opportunities to improve GTM strategy and processes
Perform other related duties as needed to support team and company priorities
Requirements:
2-3 years of experience in SaaS sales or business development
Demonstrated experience in a sales role, with a focus on pitching products, negotiation, and closing deals
Proficiency with Salesforce and GSuite (Sheets, Docs, Slides or equivalent)
Hospitality industry experience, ideally in sales or revenue management
Proven capability in pipeline creation and management
Strong communication, negotiation, and presentation skills
Ability to thrive in a metrics-driven environment, balancing volume with quality
Nice to have:
Domain knowledge of Revenue Management SaaS or hotel technology
Formal training in sales methodologies (e.g., Challenger, MEDDIC)