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The Inside Sales Manager is responsible for managing expectations and developing business solutions for their assigned territories. They oversee creating effective business plans to generate new account revenue, obtain goals, increase brand loyalty, and drive a proactive prospecting strategy in a remote environment. Primary duties include brainstorming with other business development staff, branch leadership and regional sales director to define the scope of the project, review requirements, and approve timeframes. The Inside Sales Manager will work closely with other company departments to oversee the progress of business development.
Job Responsibility:
Manage expectations and develop business solutions for assigned territories
Oversee creating effective business plans to generate new account revenue
Brainstorm with other business development staff, branch leadership and regional sales director
Drive sales process from start to finish
Develop new relationships and nurture existing relationships via outbound calls and email
Drive and record business development activities and sales pipeline progression in CRM
Qualify and generate leads through APM, web searches, search engines, and cold calling
Respond to inbound leads
Conduct market research
Develop business plan to achieve sales goals
Execute and educate branch office on sales promotions
Work closely with operations
Maintain high level of product knowledge
Participate in sales calls, territory meetings and business planning
Identify and develop new referral sources
Achieve revenue goals and key performance metrics
Maintain working relationships with internal community managers
Prepare proposals, RFI, and RFP
Requirements:
Minimum 2 years sales experience required
Bachelor's Degree Preferred
Inside sales experience preferred
Basic understanding of sales principles and customer service practices
High energy, strong desire to achieve top results
Strong communication and presentation skills
Ability to multitask in a fast-paced environment
Self-motivated, proactive, detail-oriented and a team player
Knowledge of conflict resolution techniques
Creative problem-solving
Time management and prioritisation skills
Nice to have:
Knowledge of group dynamics
Knowledge and utilisation of CRM, preferably Salesforce
Experience with GoToMeeting, Zoom, Microsoft Teams