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As the Inside Sales Manager for the APAC region, you will be responsible for achieving and exceeding business objectives whilst managing the regional team. Deliverables for business objectives would include developing and deploying execution strategies; recruiting, training, managing and developing Inside Sales team; collaborating with cross functional leaders and teams in the successful execution of global projects; and independently leading designated Inside Sales programs from conception to completion.
Job Responsibility:
Target Achievement: Responsible for driving new opportunity creation and revenue growth within service and maintenance accounts to exceed regional Inside Sales objectives
Leadership & Direction: Lead and motivate the regional Inside Sales team through implementing effective inside sales strategies, ensuring team accountability and optimizing commercial processes with the global commercial team
Funnel Management: Strategically build and expand the sales pipeline whilst managing top and bottom funnel opportunities with the appropriate teams
Forecast & Reporting: Prepare, implement, and analyze weekly sales forecasts with systematic action plans to accelerate performance or close gaps to targets
Business Insight & Improvement: Monitor and analyze sales performance metrics to identify areas for improvement and escalate issues as needed. Provide regular reports on sales status, market dynamics and competitor activity to senior management
Market Execution: Exceed revenue targets by implementing the global sales strategy in the region to acquire new customers and expand existing accounts. Manage the full customer sales process for assigned territories, product lines, and/or accounts through active selling
Process Excellence: Design and implement new, scalable processes to support future growth and provide critical business insights and strategies based on customer activity analysis
Cross-Functional Liaison: Serve as a critical link between cross functional teams to maximize overall commercial effectiveness and ensure high-level collaboration
CRM & Systems: Act as regional commercial operations lead, liaising with global stakeholders to optimize CRM (SFDC) and the Partner Portal. Drive usage and maintenance of SFDC whilst ensuring funnel compliance
Opportunity Identification: Identify and report on new and existing regional business opportunities in key target markets and cultivate relationships with key customers and allocating resources appropriately
Team Motivation: Direct, support and motivate the Regional Inside Sales team to consistently meet or exceed regional sales goals
Coaching & Culture: Foster a high-performance culture characterized by teamwork, accountability and continuous improvement. Provide regular, real-time, and candid coaching and feedback to improve individual and team performance
Training: Provide regular training to the regional team on sales methodologies, technical products and applications
Requirements:
BA/BS degree in Business, Marketing, Life Sciences or equivalent
Proven experience in a commercial sales role
Demonstrable leadership and people management experience, with a proven track record of leading teams that meet or exceed revenue targets
Confidence in making decisions and recommendations using a data-driven mindset, and leveraging change management skills
Ability to build and maintain relationships with customers and internal stakeholders
Demonstrated ability to work collaboratively across functions, departments and regions
Results-oriented, with a key focus on delivering exceptional customer experience
Ability to recognize and manage potential problem areas, identify root causes and resolve them with sound judgment and integrity
Excellent presentation, documentation, influencing, and interpersonal skills across technical and non-technical topics
Professional fluency in English (written and spoken)
Nice to have:
Global leadership experience
Sales management experience within biotech, medical or related industry
Proficiency in Salesforce (or similar CRM)
What we offer:
Health Package: We offer a competitive and comprehensive health benefits package
Easy-to-use Benefits: We offer competitive easy-to-use benefits that promote wellbeing and make your life easier
Family oriented: We support our employees with family friendly policies like parental leave, and other benefits
Generous Time Off: We recognize hard work and believe in well-deserved time off