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As an Inside Sales Manager, you will serve as a senior leader within LoadUp’s Inside Sales organization with full ownership of sales performance, people development, and revenue execution. You’ll be responsible for driving consistent results across all operating hours by setting strategy, developing talent, and ensuring scalable, high-performing sales operations. In this role, you’ll manage Shift Supervisors and Inside Sales Representatives, focusing on coaching, performance optimization, and alignment with company growth goals. While Shift Supervisors handle real-time floor execution and onsite coverage, you’ll maintain a high-level view of performance, culture, and long-term improvement.
Job Responsibility:
Own Inside Sales performance and revenue outcomes across all shifts and operating hours
Lead, develop, and manage Shift Supervisors and Inside Sales Representatives
Set sales strategy, targets, and execution plans aligned with company growth objectives
Establish and refine scalable sales processes, standards, and performance expectations
Coach leaders and reps through regular feedback, one-on-ones, and performance reviews
Analyze sales metrics, conversion data, and pipeline trends to drive continuous improvement
Partner with Shift Supervisors to ensure strong real-time execution and floor coverage
Identify talent, support career development, and build a strong leadership bench
Collaborate cross-functionally with Operations, Marketing, and Leadership teams