Inside Sales Executive Job at 360 Resourcing Solutions (Manchester)

Inside Sales Executive

360 Resourcing Solutions

Location:
United Kingdom , Manchester

Category:
Sales

Contract Type:
Not provided

Salary:

26000.00 - 28000.00 GBP / Year

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Job Description:

This is an office-based role which focusses on driving growth in the SME market. You will be responsible for a portfolio and will be targeted to deliver new business, retention and growth as well as supporting the regional Business Development Executives through the generation of face-to-face appointments through proactively canvassing new business by telephone, e mail and social channels within your area of responsibility. This will involve a high level of outbound engagement activity at the highest level to achieve your KPIs.

Job Responsibility:

Manage a portfolio of existing Inside Sales customers through regular outbound call activity in line with the customer contact strategy to maximise the customer experience and reduce churn
Identify upsell and cross-sell opportunities within the current customer portfolio through analysing customer data, behaviour and trends
New business and growth opportunities will be managed through the CitySprint opportunity sales cycle to ensure conversion rates are achieved
Achievement of all KPIs including the generation of appointments for the respective Business Development Executives
Maintain accurate records of all customer interactions in Salesforce
Work closely with the local operational teams and internal stakeholders to support with customer queries to deliver outstanding service performance to all customers in the portfolio

Requirements:

Proven success in telesales or inside sales, driving revenue growth
Strong written and verbal communication skills
Ability to handle objections and engage new and existing customers
Skilled in cross-selling and upselling to increase share of wallet
Experience transitioning accounts from non-trading to active status
Ability to build multi-contact strategies and retain client relationships
Effective stakeholder collaboration across all functions
Proactive approach to process improvement and customer experience
Previous experience with CRM systems (preferably Salesforce)
Successful candidate will be required to undergo a DBS check as part of the recruitment process

What we offer:

An impressive holiday allowance of 25 days
Additional day off for your birthday so you can celebrate in style
Death in Service allowance to ensure your loved ones are provided for in the event of tragedy
Enhanced Maternity and Paternity leave
Complimentary day of annual leave to cherish unmissable family moments
Access to a health and wellness program
‘Medicash Perks at Work’ – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards
Ride to work scheme

Additional Information:

Job Posted:
January 21, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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