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NTT DATA is seeking an experienced Inside Sales Director to provide strategic leadership and program oversight for our inside sales organization. This role is responsible for account planning and management, territory planning, pipeline forecasting and development, and overall sales management. The Inside Sales Director will drive revenue growth through operational excellence, collaboration with field sales, partners, and marketing, and by building a high-performing team focused on technology solutions and transactional business.
Job Responsibility:
Manage, coach, and develop a team of inside sales professionals
Provide leadership and program oversight for inside sales, including account planning, territory planning, pipeline forecasting, and sales management
Train, mentor, and enable inside sales talent
Act as a connective leader across the sales ecosystem
Set strategic focus and priorities for the inside sales team
Collaborate with field sales leaders to define, plan, and meet joint sales targets
Drive cross-business alignment and business process improvement
Apply advanced understanding of a complex, matrixed sales environment to proactively identify and resolve business challenges
Partner closely with Alliances, Software & Services, Presales, and Delivery teams
Serve as an escalation point for customer and partner issues
Achieve weekly, monthly, and quarterly bookings targets, pipeline development goals, and KPIs
Partner with Marketing and Partner Sales on demand generation programs, upsell/cross-sell initiatives, and customer acquisition strategies
Monitor and grow quoted revenue while ensuring accurate forecasting and reporting
Make key decisions regarding hiring, onboarding, team structure, performance management, and incentive programs
Ensure adoption and utilization of Salesforce (SFDC) as the standard for opportunity management
Participate in customer and partner executive meetings, briefings, and negotiations
Drive accurate and timely reporting using CRM and Microsoft tools
Ensuring the sales team’s strategic and timely response with client RFPs
Oversee and/or conduct client QBR presentations
Travel as required based on business needs
Requirements:
Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)
10+ years of progressive sales experience
5+ years in a leadership role managing inside sales teams
Proven success in driving revenue growth within technology solutions or IT services
Strong understanding of pipeline management, account planning, and CRM systems (Salesforce preferred)
Ability to thrive in a fast-paced, matrixed environment
Nice to have:
MBA or advanced degree in Business or related field
Experience in transactional business models and solution-based selling
Knowledge of sales strategy, demand generation, and technology solutions (O365 or equivalent preferred)
Results-oriented leader who leads by example, holds themselves accountable, and champions all aspects of the inside sales process
What we offer:
Medical, dental, and vision insurance
Flexible spending or health savings account
Life, and AD&D insurance
Short-and long-term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match