Inside Sales Customer Support Analyst Job at Beacon Hill (Indianapolis)

Inside Sales Operations Support Manager

This high-impact role is responsible for driving operational excellence, commerc...

Location

United States , Sandy Springs

Salary:

Not provided

BrainWorks

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Finance, Operations, or related field preferred
Experience in sales operations, commercial operations, pricing, or industrial equipment sales environments
Proven experience supporting or leading multi-region field sales organizations
Experience in heavy equipment, construction, or industrial distribution environments strongly preferred
Strong commercial and financial acumen with deep understanding of pricing and margin management
Proven ability to influence sales execution without direct field authority
Analytical mindset with the ability to convert data into strategic recommendations
Strong communication and stakeholder management skills
Ability to operate decisively in a fast-paced, performance-driven environment
High ownership mentality with urgency and accountability

Job Responsibility

Develop and implement structured quoting and pricing processes aligned with corporate margin objectives
Support Regional Sales Managers with deal strategy, pricing guidance, and commercial recommendations
Partner cross-functionally to ensure alignment across sales, service, parts, and finance
Improve pipeline transparency, forecasting discipline, and sales velocity
Support complex customer pursuits, ensuring speed and accuracy without sacrificing profitability
Review, structure, and approve equipment deals to protect gross profit
Deploy OEM programs, incentives, and price protection strategies effectively
Balance competitive positioning with long-term margin sustainability
Provide scenario modeling and financial insight to support key deal decisions
Translate commercial data into actionable recommendations for leadership

What we offer

Competitive compensation with bonus potential
401(k) with strong company match and profit sharing
Full medical, dental, and vision coverage
Paid holidays and personal time off
Wellness and financial wellness programs
Ongoing training and career development
Long-term advancement opportunity within a growing organization

Fulltime

Inside Sales Account Representative Analyst

We’re looking for a dynamic and motivated Inside Sales Representative to join ou...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Passionate about AI
SaaS sales experience
Energized by meeting goals
Love being part of a winning team

Job Responsibility

Drive new business acquisition by making outbound calls, emails, and leveraging digital channels to engage SMB prospects
Qualify leads through consultative conversations to understand business needs, challenges, and goals
Own the full sales cycle from lead generation to deal closure ensuring a seamless customer experience
Consistently achieve and exceed monthly sales targets and performance KPIs
Collaborate cross-functionally with marketing, customer success, and support teams to drive customer satisfaction and retention
Maintain accurate and detailed records of sales activity, pipeline stages, and forecasts in Salesforce (or other CRM tools)
Stay current on product updates, pricing, and competitor offerings to effectively position our solutions in the SMB market

Fulltime

Inside Sales Account Representative Analyst

We’re looking for a dynamic and motivated Inside Sales Representative to join ou...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Drive new business acquisition by making outbound calls, emails, and leveraging digital channels to engage SMB prospects
Qualify leads through consultative conversations to understand business needs, challenges, and goals
Own the full sales cycle from lead generation to deal closure ensuring a seamless customer experience
Consistently achieve and exceed monthly sales targets and performance KPIs
Collaborate cross-functionally with marketing, customer success, and support teams to drive customer satisfaction and retention
Maintain accurate and detailed records of sales activity, pipeline stages, and forecasts in Salesforce (or other CRM tools)
Stay current on product updates, pricing, and competitor offerings to effectively position our solutions in the SMB market

Job Responsibility

Drive new business acquisition by making outbound calls, emails, and leveraging digital channels to engage SMB prospects
Qualify leads through consultative conversations to understand business needs, challenges, and goals
Own the full sales cycle from lead generation to deal closure ensuring a seamless customer experience
Consistently achieve and exceed monthly sales targets and performance KPIs
Collaborate cross-functionally with marketing, customer success, and support teams to drive customer satisfaction and retention
Maintain accurate and detailed records of sales activity, pipeline stages, and forecasts in Salesforce (or other CRM tools)
Stay current on product updates, pricing, and competitor offerings to effectively position our solutions in the SMB market

Fulltime

Associate Inside Sales Representative - Unmanned Systems

Silvus is seeking an Associate Inside Sales Representative (ISR) - Unmanned Syst...

Location

United States , Los Angeles

Salary:

24.04 - 28.85 USD / Hour

Silvus Technologies (International)

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Minimum 2 years of sales, proposal, or analyst experience
Proactive, detail-oriented, and highly organized
Strong communication skills and a passion for learning
Self-starter motivated to become a trusted contributor on a high-performance team
Proficient with Microsoft Office tools (Word, PowerPoint, Excel), and/or equivalent Google tools
Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts
All Employment is contingent upon the successful clearance of a background check and drug test.

Job Responsibility

Assist the Senior ISR and Sales Directors in delivering timely, accurate quotes and respond promptly to customer inquiries
Update CRM to capture key interactions, opportunity status, and data critical for business decisions
Develop expertise in Silvus’ MANET products, focusing on Unmanned Systems applications
Support customer engagement through virtual demonstrations, client meetings, and internal reviews
Track industry trends, competitor activity, and U.S. Government initiatives to inform strategy
Complete assigned tasks and training with attention to detail and curiosity
Provide logistics and documentation support for trade shows and demonstrations
Prepare polished summaries, sales reports, and follow-up materials in support of senior team members
Pursue ongoing professional development and education, including government procurement processes terminology, as well as knowledge of competitors, and competitive technologies.

Fulltime

Commercial Solar Inside Sales Representative

Buffalo Solar Solutions is seeking a Commercial Solar Inside Sales Representativ...

Location

United States , Buffalo

Salary:

49000.00 USD / Year

Buffalo Solar

Expiration Date

Until further notice

Requirements

Can speak comfortably and professionally with executive-level decision makers
Is willing to learn how to explain cash-flow models and financial outcomes to customers
Sells through education and trust, not pressure or gimmicks
Has a proven ability to work in a CRM and maintain accurate pipeline data
Is a team player who prioritizes company success over individual wins
Is detail-oriented, organized, and accountable
Is willing to learn technical concepts, including: Electrical service and power sources, Transformers, meters, and load considerations, How system design impacts production and financial performance
Must align with core values: Ambition, Willingness to Learn, Knowledge, Respect, Teamwork

Job Responsibility

Majority inside sales, with limited and purposeful site visits
Engage directly with CFOs, CEOs, and business owners, discussing: Business operations and energy use, Cash flow impacts and long-term value, Risk, incentives, and project structure
Work alongside a team of engineers, designers, and analysts
Participate in site visits to: Identify electrical infrastructure (service entrances, meters, transformers, etc.), Take photos and notes to support engineering and financial modeling
Learn the technical fundamentals of commercial solar and energy systems over time

What we offer

Structured training and mentorship provided
Long-term earning potential

Fulltime

Customer Success Analyst

To provide exceptional customer service based on the company’s mission and visio...

Location

Belgium , Wommelgem

Salary:

Not provided

Establishment Labs

Expiration Date

Until further notice

Requirements

English, French and Dutch required at professional level
S4 knowledge
Knowledge of supplies, equipment, and/or services ordering and inventory control
Exceptional attention to detail
Database management skills
Ability to prepare routine administrative paperwork
Ability to maintain a consistent high level of attention to detail
Minimum of 2-years of Customer Success experience
Proficiency in MS Office tools (Outlook, Excel, Word)
Knowledge of SAP is a plus

Job Responsibility

Process sales orders
track orders and investigate issues
Process and report invoices for payment and credit notes for returns
Respond to inquiries from customers regarding status of sales orders
Follow up backorders and offer replacements to customers
Coordinate pick-ups with customers and logistics providers
Process and edit orders received from customers and resolve any discrepancies
Collaborate with Supply Chain and freight forwarders to ensure orders ship timely and appropriately to customers
Partner with Commercial Department and other Customer Success members to meet and exceed customer and internal expectations by listening to their needs, communicating regularly with each stakeholder, and identifying areas of improvement
Assess multiple tasks, and develop plans to complete them in a logical and efficient manner

What we offer

Full company benefits package
Interesting & competitive compensation plan
Hybrid work
Birthday day off
Working for a thriving multinational that is financially very healthy & growing fast
Working in an international environment with different cultures

Fulltime

Customer Success Analyst

Location

Germany , Ismaning

Salary:

Not provided

Establishment Labs

Expiration Date

Until further notice

Requirements

English, French and Dutch required at professional level
S4 knowledge
Knowledge of supplies, equipment, and/or services ordering and inventory control
Exceptional attention to detail
Database management skills
Ability to prepare routine administrative paperwork
Ability to maintain a consistent high level of attention to detail
Minimum of 2-years of Customer Success experience
Proficiency in MS Office tools (Outlook, Excel, Word)
Knowledge of SAP is a plus

Job Responsibility

Process sales orders
track orders and investigate issues
Process and report invoices for payment and credit notes for returns
Respond to inquiries from customers regarding status of sales orders
Follow up backorders and offer replacements to customers
Coordinate pick-ups with customers and logistics providers
Process and edit orders received from customers and resolve any discrepancies
Collaborate with Supply Chain and freight forwarders to ensure orders ship timely and appropriately to customers
Partner with Commercial Department and other Customer Success members to meet and exceed customer and internal expectations by listening to their needs, communicating regularly with each stakeholder, and identifying areas of improvement
Assess multiple tasks, and develop plans to complete them in a logical and efficient manner

What we offer

Full company benefits package
Interesting & competitive compensation plan
Hybrid work
Birthday day off
Working for a thriving multinational that is financially very healthy & growing fast
Working in an international environment with different cultures

Fulltime

New

Head of Majors, Customer Success

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in pharmaceutical, life sciences, medical devices industry
Significant senior leadership experience in Customer Success, Account Management or Strategic Accounts within a B2B SaaS, data, analytics or consulting business serving the pharmaceutical industry
Domain knowledge of the global pharma sector — including R&D, clinical development, commercial strategy, market access and competitive intelligence — with credibility in front of senior pharma stakeholders
Demonstrable track record of owning multi-million-pound/dollar ARR portfolios, delivering against NRR, GRR and churn targets in complex, multi-stakeholder enterprise accounts
Proven success leading, scaling and developing CS teams, including hiring, performance management and embedding competency and incentive frameworks
Strong commercial acumen with the ability to translate client outcomes into renewal and expansion revenue, and to build board-ready narratives supported by data
Excellent executive communication skills, comfortable presenting to and influencing C-suite stakeholders both internally and across global pharma clients
Experience operating within or leading transformation programmes (target operating models, segmentation redesign, churn programmes, customer journey redesign)
Right to work in the UK and ability to work from our London office on a hybrid basis

Job Responsibility

Own renewal rate targets across the Majors portfolio, with full accountability for the renewal pipeline and at-risk book
Partner with Sales and Commercial Operations to identify and convert white-space expansion opportunities across our healthcare product suite
Lead executive-level account planning, QBRs and steering committees with C-suite and senior R&D, commercial and CI stakeholders inside global pharma
Lead, coach and develop a team of Senior CSMs and CSMs covering Top 75 and other strategic accounts
raise the bar on pharma domain expertise and consultative engagement
Embed the CS competency framework, leaderboard and bonus model (VRR, Volume Renewal Rate and LOR-based) across the Majors team to drive performance and accountability
Define and deliver a best-in-class customer journey for the Majors segment, from onboarding through value realisation, advocacy and renewal
Lead execution of strategic programmes including re-onboarding sprints, churn defence and Voice of Customer initiatives within the Majors book
Act as the senior voice of the Majors customer inside GlobalData Healthcare, feeding insight into Product, Analyst, Marketing and Consulting leadership
Partner with the Head of Global CS to shape the 2–3 year CS vision in the context of AI disruption in pharma intelligence

Fulltime

Select Country

Inside Sales Customer Support Analyst

Requirements

Nice to have

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