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Inside Sales Coordinator

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Trace3

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Location:
United States , Charlotte

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Category:
Sales

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Contract Type:
Not provided

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Salary:

22.00 - 27.00 USD / Hour
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Job Description:

Under the general direction of the Inside Sales Manager, the Inside Sales Coordinator will work cooperatively and collaboratively with regional outside sales representatives and other members of the distribution team to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction through responsiveness and accuracy

Job Responsibility:

  • Present price, credit and terms in accordance with standard procedures and customers’ profitability profiles
  • Accurately process customer transactions including orders, quotes or returns
  • Obtain information from vendors relating to shipment dates and expected date of delivery to provide accurate information regarding product items
  • Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
  • Contact customers following sales delivery to ensure ongoing customer satisfaction and resolve any complaints
  • Remain current on consumer preferences, changes in local codes and product developments by attending sales meetings, vendor training and IT trade shows, or reading IT trade journals
  • Setup and maintain customer files
  • Register sales opportunities with partners
  • Escalate and resolve internal or external issues
  • Effectively communicate to the team and customer
  • Build relationships with customers, partners and Trace3 teammates
  • Provide key knowledge and guidance for teams on internal Trace3 resources, policies, and potential challenges
  • Create thought process for opportunity and deal management
  • Establish relationships with sourcing organizations
  • Perform other duties as assigned

Requirements:

  • High school diploma or equivalent
  • Bachelor’s degree in business administration, supply chain, finance or technical degree preferred
  • Strong interpersonal communication skills for interacting with employees, vendors, clients
  • Team player who is self-motivated, shows initiative, anticipates and prevents issues by executing advanced problem-solving skills
  • Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment
  • Comfortable meeting deadlines in an entrepreneurial environment
  • Strong ability to operate independently
  • Excellent NetSuite and Microsoft Office skills (PowerBI, Outlook, Word, Excel, PowerPoint, etc.)
What we offer:
  • Comprehensive medical, dental and vision plans for you and your dependents
  • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
  • Competitive Compensation
  • Training and development programs
  • Major offices stocked with snacks and beverages
  • Collaborative and cool culture
  • Work-life balance and generous paid time off

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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