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Inside Sales Coordinator

United States, Cincinnati · Job Posted June 04, 2026
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Job Description

We are looking for technically minded Inside Sales Coordinators to join a manufacturing team in Cincinnati, Ohio in a contract-to-permanent capacity. This position is well suited for someone who can quickly grasp industrial products, respond to customer needs with urgency, and work confidently in a high-activity setting. The ideal candidate can communicate clearly with customers while interpreting specifications, identifying suitable components, and helping resolve product-related questions.

Job Responsibility

  • Respond to inbound customer inquiries by phone and email, providing timely support for product questions, order needs, and application details
  • Review technical specifications and customer requirements to help identify appropriate industrial, electrical, or mechanical components
  • Enter orders accurately, prepare related documentation, and maintain organized records within internal systems
  • Support customers with basic troubleshooting by clarifying product performance, operating conditions, and application requirements
  • Coordinate with internal teams to confirm availability, pricing, and delivery details while managing multiple active requests at once
  • Generate purchase-related paperwork and assist with follow-up communication to keep orders moving efficiently
  • Prioritize a high volume of transactional work while maintaining responsiveness, accuracy, and professionalism in every interaction
  • Use standard business tools such as Microsoft Excel and Word to track information, prepare communications, and support daily sales activity

Requirements

  • Strong mechanical and technical aptitude with the ability to learn industrial products quickly
  • Ability to interpret product specifications and understand how components are used in industrial applications
  • Comfort discussing technical details such as heaters, sensors, controls, voltage, wattage, dimensions, and process requirements
  • Experience sourcing, recommending, or specifying industrial or electromechanical products is preferred
  • Proven ability to solve problems and guide customers through product-related questions or issues
  • Ability to stay organized and responsive in a fast-paced environment with shifting priorities and high transaction volume
  • Background in industrial distribution, electrical or mechanical supply, manufacturing support, maintenance, reliability, inside sales, or applications support is highly valued
  • Must be legally authorized to work in the United States

Nice to have

  • Experience sourcing, recommending, or specifying industrial or electromechanical products
  • Background in industrial distribution, electrical or mechanical supply, manufacturing support, maintenance, reliability, inside sales, or applications support

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training

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